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A Practical Guide to Managing GDPR Subject Access Requests

A Practical Guide to Managing GDPR Subject Access Requests

A Practical Guide to Managing GDPR Subject Access Requests

Author: Patrick O'Kane
Publisher: Law Brief Publishing
ISBN: 9781913715618
Published In: December 2020
Format: Paperback
Jurisdiction: U.K. ? Disclaimer:
Countri(es) stated herein are used as reference only

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Description
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How should your company respond to requests from people who want to access their personal data?

GDPR gives individuals the right to access and seek a copy of all of the personal data your company holds on them. This may include access to emails, call recordings, CCTV footage and any other record containing their personal data.

A recent study showed that companies spend up to £1.58 million per year dealing with GDPR Data Subject Access Requests. The Information Commissioner’s Office receives more complaints on Access Requests than any other issue.

Access Requests are a legal minefield. If Access Requests are mishandled, they can leave companies open to fines, litigation and reputational damage.

This book explains how to comply with Access Requests under GDPR including:

Recognising Access Requests
Understanding the rules and time limits
Finding the data
Redacting the data
Understanding the exceptions to Access Requests
Dealing with Access Requests from your own employees
Drafting a company policy on Access Requests
Training Staff on Access Requests

Chapter 1 – What is an Access Request?

Chapter 2 – Which Categories of Data Can a Person Access?

Chapter 3 – Access Requests: The Formalities

Chapter 4 – The Search

Chapter 5 – Third Party Data

Chapter 6 – Training Staff on Access Requests

Chapter 7 – Employee Access Requests

Chapter 8 – Further Rights Under GDPR

Chapter 9 – Exemptions

Chapter 10 – Frequently Asked Questions

Appendix 1 – Templates for Responding to Access Requests

Appendix 2 – Access Request Policies

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