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Access to Justice, Digitalisation, and Vulnerability: Exploring Trust in Justice

Access to Justice, Digitalisation, and Vulnerability: Exploring Trust in Justice

  • Author:
  • Publisher: Bristol University Press
  • ISBN: 9781529229523
  • Published In: February 2024
  • Format: Hardback
  • Jurisdiction: U.K. ? Disclaimer:
    Countri(es) stated herein are used as reference only
HKD 1,130.50
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  • Description 
  • Contents 

Details

The pandemic has significantly impacted people's engagement with the administrative justice system (AJS). As we navigate the post-pandemic era, the siloed landscape of tribunals, ombuds, advice services and NGOs face the challenge of maintaining trust in the justice system's fairness, efficacy and inclusivity. Examining the journeys individuals undertake to seek justice in housing and special educational needs and disabilities (SEND), this book sheds light on how these institutions adapted to remote service provision. Written by key names in the field, this important contribution uncovers valuable insights for digitalization efforts and offers concrete recommendations for improving pathways to justice.

Introduction

PART 1: SITUATING ACCES TO JUSTICE
Chapter 1: Legal Needs and Access to Justice
Chapter 2: Trust in Administrative Justice

PART 2: PATHWAYS TO JUSTICE
Chapter 3: Two Areas of Law in Context and the Help-Seeker Journey
Chapter 4: Pathways Through the AJS - Housing
Chapter 5: Pathways Through the AJS - SEND

PART 3: EXPLORING HELP-SEEKER JOURNEYS
Chapter 6: Exploring the Role of Procedural Justice in Tribunals and Ombuds
Chapter 7: Access to Digital Justice
Chapter 8: Marginalised Groups and Unmet Legal Needs

Conclusion: Digital Journeys

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