Access to Justice, Digitalisation, and Vulnerability: Exploring Trust in Justice

Administrative / Constitutional Law › Others › Wills / Trusts / Wealth Management

Access to Justice, Digitalisation, and Vulnerability: Exploring Trust in Justice

Edited by Naomi Creutzfeldt · Arabella Kyprianides · Ben Bradford · Jonathan Jackson
Bristol University Press February 2024

Specifications

ISBN-13
9781529229523
Publisher
Bristol University Press
Publication
February 2024
Format
Hardback
Jurisdiction
U.K. ? Countri(es) for reference only

Details

The pandemic has significantly impacted people's engagement with the administrative justice system (AJS). As we navigate the post-pandemic era, the siloed landscape of tribunals, ombuds, advice services and NGOs face the challenge of maintaining trust in the justice system's fairness, efficacy and inclusivity. Examining the journeys individuals undertake to seek justice in housing and special educational needs and disabilities (SEND), this book sheds light on how these institutions adapted to remote service provision. Written by key names in the field, this important contribution uncovers valuable insights for digitalization efforts and offers concrete recommendations for improving pathways to justice.

Table of Contents

Introduction

PART 1: SITUATING ACCES TO JUSTICE
Chapter 1: Legal Needs and Access to Justice
Chapter 2: Trust in Administrative Justice

PART 2: PATHWAYS TO JUSTICE
Chapter 3: Two Areas of Law in Context and the Help-Seeker Journey
Chapter 4: Pathways Through the AJS - Housing
Chapter 5: Pathways Through the AJS - SEND

PART 3: EXPLORING HELP-SEEKER JOURNEYS
Chapter 6: Exploring the Role of Procedural Justice in Tribunals and Ombuds
Chapter 7: Access to Digital Justice
Chapter 8: Marginalised Groups and Unmet Legal Needs

Conclusion: Digital Journeys
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