Body Language Why What You Don't Say Matters at Work

By Robert Phipps
John Wiley & Sons December 2011

Specifications

ISBN-13
9780857081742
Publisher
John Wiley & Sons
Publication
December 2011
Format
Paperback , 238 pages
Jurisdiction
International ? Countri(es) for reference only

Details

Body language matters. From getting a job to getting a pay rise, and from closing a deal to managing the people around you, it makes a big difference. Robert Phipps, one of the world's leading body language experts shows you how to make it work for you. Busting some of the biggest body language myths, Phipps shows how to read other people's body language and to use yours to succeed in business and life.

Loaded with practical tips, this book covers everything you ever need to know about body language, in a variety of business situations:

  • Greetings
  • Meetings
  • Partings
  • Presentations
  • Negotiations
  • Motivation
  • Deception
  • Managing
  • Interviewing
  • Disciplining

Table of Contents

Part One

1 The Body of Evidence 3

2 The Science of Body Language 21

3 Body Language is Bigger Than You Think 39

Part Two

4 Greetings 61

5 Meetings 89

6 Presentations 121

7 Sales and Negotiations 141

8 Aggression and Confrontation 159

9 The Body Language of Managing Others 181

10 Putting It All Together 193

The Back Story – You’re Lying – How It All Started 211

Thanks 219

About Robert Phipps 221

Image Credits 223

Index 227

About the Author

Robert Phipps was the resident body language expert on the Trisha show for seven years where he was known as "The Human Lie Detector". He has subsequently worked on Big Brother, This Morning and appeared in newspapers and magazines right through to the news on BBC, Sky, and GMTV, analysing celebrities, politicians and anyone else who finds themselves in the media spotlight.

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