Foreword
Preface
Chapter 1 Bricks Matter
Implications
Building the Right Bricks
A Look at History
The Tipping Points
Meet the Pioneers
Why It Matters
Supply Chain Process Evolution
Who Does Supply Chain Best?
Meet the Supply Chain Leaders
Procter & Gamble: The Quiet Leader
Apple and Dell: Inventing New Models
Summary
Notes
Chapter 2 Building Value Networks
The Journey from Cost to Value
The Race to Become Global
Transitioning from Cost to Value
Aligning for Success
Building of Value Networks in Supply Chain Strategies
Why Are Value Networks so Hard to Build?
A Close-up: Taking a Closer Look at a Value Network within the Consumer Value Chain
Value Chain Case Studies
Risk Management
Shift to Value-Based Outcomes
Summary
Notes
Chapter 3 The New World of Demand Management: Demand Sensing, Shaping, and Translation
What Is Demand Management?
Learning a New Language to Become Market-Driven
What Is the Market-Driven Demand Management?
What Is Demand Sensing?
What Is Demand Shaping?
Achieving Market-Driven Capabilities
Why Is Becoming Market-Driven Important for Industrial Companies?
Driving the Market-Driven Demand Management Advantage
Social: A New Form of Demand Signal
How Can a Company Improve Demand Management?
Summary
Notes
Chapter 4 The New World of Supply Management
Current State
Supply Chain Matters
Source: Procurement of Raw Materials
Manufacturing: The Making of Products
Transforming Manufacturing
Logistics
Summary
Notes
Chapter 5 Building Horizontal Connectors
The Building of Horizontal Supply Chain Processes
Revenue Management
Sales and Operations Planning
Why Does It Matter?
What Does Good Look Like?
Automating S&OP
Organizational Considerations
Supplier Development
Corporate Social Responsibility and Sustainability
Rules of Thumb
Summary
Notes
Chapter 6 Supply Chain 2020
Leading the Journey to Drive Market-Driven Value Networks
Building a Guiding Coalition
Running the Race
Frank Eliason: Making the Right Investments
Supply Chain 2020
Demand Orchestration
Big Data Supply Chains
Winning the Race
Notes
About the Authors
Index