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Business Consulting

Business Consulting A Guide to How It Works and How to Make It Work

Author: Gilbert Toppin; Fiona Czerniawska
Publisher: John Wiley & Sons
ISBN: 9781861977021
Published In: July 2005
Format: Hardback , 264 pages
Jurisdiction: International ? Disclaimer:
Countri(es) stated herein are used as reference only

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In the last three decades of the twentieth century, the management consultancy industry grew at a cracking pace, but increased scepticism about the value that consultants genuinely add, combined with the economic slowdown, has made life much tougher for the consulting industry. As firms cut back on consulting services and begin to review the way they use consultants, consulting firms themselves are looking at how they need to change. People are now talking about business consulting rather than management consulting.

Using real examples from a range of private sector firms, public sector organisations, and from the consultants themselves, this book explores the new business consulting world and looks at every element of it with the aim of both helping firms make better use of consultants and showing consultants how they need to adapt and provide their clients a better service.

Acknowledgements.

How to use this guide.

Part 1. Business consulting today.

1 Business consulting at the crossroads.

2 The new business consulting ecosystem.

Part 2. The client world.

3 The client market.

4 Client organisations.

5 Projects.

Part 3. The consulting world.

6 The consulting industry.

7 Consulting firms.

8 Consultants.

Part 4. The worlds connect.

9 Seven themes of interaction.

10 Reputation.

11 Isolation.

12 Metamorphosis.

13 Relationship.

14 Portfolio.

15 Career.

16 Life cycle.

Part 5. Toutes to success.

17 The successful client.

18 The successful consulting firm.

19 The successful business consultant.

Part 6. A blueprint for the future.

20 The likely evolution of business consulting.

Appendices.

1 Leading consulting firms.

2 Notes and references.

Index.

Gilbert Toppin, an independent consultant, has served as chief operating officer for European consulting at Deloitte.

Fiona Czerniawska is the director of the UK Management Consultancies Association's think tank, as well as the author of a number of books and publications on consulting.