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Business Development for a New Legal Ecosystem

Business Development for a New Legal Ecosystem

Author: Alex Davies
Publisher: Ark Group
ISBN: 9781783583980
Published In: July 2020
Format: Paperback
Jurisdiction: U.K. ? Disclaimer:
Countri(es) stated herein are used as reference only

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Pandemics bring the world to a standstill. All economies are based on confidence, yet during and after a pandemic, uncertainty and fear abound. The entire professional services sector the world over – which includes law firms, accounting firms, brokerages, consulting firms, etc. – are cash-based, people-centric, and relationship-driven businesses. The rapid changes to relationships – both professional and personal – caused by a pandemic are structural and deep. The definition of “business as usual” is altered, and all professional services providers need to adapt and change quickly to respond to the new ways that employees, clients, and everyone else will behave, communicate, buy, and use their services in the future. The speed at which information travels will not slow down.

Part I: Business development in a time of global crisis

Chapter 1: Lessons from the 2020 global economic crisis

By Julie Savarino, chief client experience and value offi cer at Business Development Inc.

Chapter 2: Distance development – how to develop an in-person feel to your business development efforts in a time of extended physical distancing

By Michelle Murray and Yolanda Cartusciello, PP&C Consulting

Chapter 3: Timeless principles, updated delivery

By Sally Dyson, founder, Firm Sense

Chapter 4: The ideal client – why it matters more than ever to measure

By Mary Juetten, founder and CEO, Traklight

Chapter 5: The voice of the client

By Nat Slavin, Wicker Park Group

Chapter 6: Visible networking in an invisible workplace