Legal Profession

Business Intelligence and Analytics for Law Firms: Insights for a Shifting Business Ecosystem

By Francesca Ramadan
Ark Group August 2018

Specifications

ISBN-13
9781783583447
Publisher
Ark Group
Publication
August 2018
Format
Paperback
Jurisdiction
U.K. ? Countri(es) for reference only

Details

We live in an information age. In both our personal and professional lives, we are consistently bombarded with data in various forms; through our interactions with technologies in our homes and workplaces, we are also constantly generating data. Information has arguably become the most valuable resource of all businesses. With the right data – and the appropriate tools for gathering and processing it – the key to success for any organization seems to be within easy reach. When correctly utilized, data analytics can contribute to the construction of meaningful information.

patterns, identifying opportunities to boost profitability, and improve product quality and service delivery. However, the essential problem lies in the sheer quantity of available data. With such a tsunami of information, it can be difficult to know where to start. This book aims to be a starting point for implementation.

Table of Contents

Chapter 1: Learning from clients to improve decision-making in the legal industry
By Gill Eapen, founder and CEO of Decision Options, and Aileen Leventon, Esq., principal at Edge International
Chapter 2: Achieving client-centricity through data and technology
By Jennifer Roberts, data scientist at Intapp
Chapter 3: Your law firm through the financial lens
By Ariela Tannenbaum, CEO of Advanced Financial Analytics and principal at Edge International
Chapter 4: Emotional data in the practice of law
By Ronda Muir, Esq., principal and founder of Law People Management LLC
Chapter 5: Lessons learned in data analytics...
By Melaina Fireman, senior manager of business intelligence and database services at Goodwin Procter LLP
Chapter 6: Four ways to use data and analytics for business development
By Michelle Murray, chief marketing officer at Cahill Gordon & Reindel LLP
Chapter 7: A legal data analytics journey
By Kesney Fontes, data analytics manager at WilmerHale
Chapter 8: Mind and heart – how to promote the necessity of business analytics in a resistant culture
By Paige Keith, chief financial officer at Hawkins Parnell Thackston & Young LLP
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