Charity Marketing

By Ian Bruce
ICSA Publishing May 2011

Specifications

ISBN-13
9781860724596
Publisher
ICSA Publishing
Publication
May 2011
Format
Paperback , 288 pages
Jurisdiction
U.K. ? Countri(es) for reference only

Details

Charity Marketing is well-established as the market leading guide to developing successful services, campaigns and fundraisers, using tried and tested marketing techniques.

This inspirational book explains how using marketing principles to underpin every aspect of activity can transform not-for-profit organisations to meet, need and achieve their objectives. Importantly it describes how commercial marketing concepts and theory, adapted to suit not-for-profit organisations, have a fundamental contribution to make to the quality, design and features of services as well as fundraising and campaigning.

  • Successfully blends marketing theory with practical experience
  • Bursting with real life examples
  • End of chapter key points provide a quick reference summary
  • The engaging writing style makes the content accessible to managers, boards, staff and volunteers working at every level, in all types and sizes of organisations

 

A Note from the author, Ian Bruce

Marketing is not just dubious communications froth; it is a fundamental theory and a set of practical tools for designing and delivering services, campaigns and fundraising which make a fundamental difference.

Understanding and applying marketing has been absolutely key to any success I have had as a manager and leader of the nonprofits I have headed – which have included Volunteering England, RNIB, Age Concern England, as well as several smaller local organizations.

Table of Contents

Part 1: This section identifies marketing ideas, tools and techniques.

Part 2: This content supplies practical advice on how to implement everything mentioned in Part 1.

Part 3: This segment looks at specific and important aspects of marketing that must be planned for and implemented, such as relationship marketing. It includes brand new content on how integrating digital communications and social networking can help deliver improved services and campaigns, and drive income in difficult times.

About the Author

Ian Bruce: Professor Ian Bruce CBE is founder and President of the Centre for Charity Effectiveness at City University’s Cass Business School and Vice President RNIB. He has spent his career in charities adapting commercial marketing to fit the non-profit world and was the first charity Chief Executive to be made a Companion of the Chartered Institute of Management, and to be given the Outstanding Achievement Awards of both the National and UK Charity Awards.

Reviews

‘Ian Bruce is not just an academic, he knows it because he has done it, and he knows how to write about it.’  Sir Stuart Etherington, Chief Executive, National Council for Voluntary Organisations (NCVO)

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