Human Resources Coaching

Coaching for Peak Employee Performance A Practical Guide to Supporting Employee Development

Edited by Bill Foster · Karen R. Seeker
Pfeiffer April 1999

Specifications

ISBN-13
9780787951139
Publisher
Pfeiffer
Publication
April 1999
Format
Paperback , 114 pages
Jurisdiction
International ? Countri(es) for reference only

Details

Managers and supervisors need to sharpen their coaching skills if they want their employees to achieve high performance. This guidebook details what those in charge can do to develop their staff and help them meet, and even exceed, organizational expectations.

Table of Contents

Introduction.

The Big Picture.

Monitor Employee Performance.

Diagnose Performance Improvement Requirements.

Determine Ways To Improve The Situation.

Share Constructive Feedback.

Create The Right Environment.

Summary.

Appendix: Reproducible Forms and Worksheets

About the Author

BILL FOSTER, Managing Director of the Publications Division for Richard Chang Associates, Inc., is a practicing manager and trainer with over twelve years of experience in helping others perform better. With a strong background in leadership development, customer service, and selling skills, he has worked with organizations in more than thirty countries. KAREN R. SEEKER, a Senior Consultant for Richard Chang Associates, Inc., is highly skilled in the areas of performance improvement, process management, reengineering, and strategic planning. For over twelve years she has led numerous commercial, government, and academic organizations to improve their performance, specializing in high-tech research and development environments, as well as major corporate providers.
 
 
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