Conduct and Accountability in Financial Services: A Practical Guide 2nd ed

Context and drivers for the new regime
The legislative and regulatory basis for SMR including an overview of the development of the rules and what has been published
Analysis of key changes from the previous 'approved person' approach including:
- Requirement for firms to certify certain employees as fit and proper
- Requirement for senior managers to take reasonable steps to prevent regulatory breaches
- Regulatory powers to enforce conduct rules against all employees
Specifics of regime aimed at banks
Specifics of regime aimed at insurers
Specifics based on role:
- Non-executive directors
- General counsel
- Material risk takers
- HR
- All other staff covered by conduct rules
Practical examples of better risk mitigation practice including:
- Responsibility maps
- Need for evidence
- Training
- Oversight in action
Practical challenges to overcome
The role of culture and conduct risk
Other areas in which personal liability can arise
Practical guide on how to learn lessons from enforcement actions
Overarching principles for how to manage personal regulatory risk
Regulatory relationship management
Overview of related global developments
Glossary of terms used
Appendices with key rulebooks and other source documentation