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Consumer Protection, Online Shopping Platforms and EU Law

Consumer Protection, Online Shopping Platforms and EU Law

Name: Consumer Protection, Online Shopping Platforms and EU Law
Brand: Routledge
SKU: 9781472424273
Price: 2143.70 HKD
Availability: InStock
Author: Christiana Markou
ISBN: 9781472424273

By Christiana Markou

Routledge October 2019

Specifications

ISBN-13: 9781472424273
Publisher: Routledge
Publication: October 2019
Format: Hardback
Jurisdiction: U.K. ? Countri(es) for reference only

Also available as

Paperback

Details

This book looks at two technological advancements in the area of e-commerce, which dramatically seem to change the way consumers shop online. In particular, they automate certain crucial tasks inherent in the ‘shopping’ activity, thereby relieving consumers of having to perform them. These are shopping agents (or comparison tools) and automated marketplaces. It scrutinizes their underlying processes and the way they serve the consumer, thereby discovering risks and issues associated with their use. The ultimate aim is to ascertain whether the current EU regulatory framework relating to consumer protection, e-commerce, data protection and security adequately addresses the relevant risks and issues, thus affording a ‘safe’ shopping environment to the e-consumer.

1. Introduction

2. Information-related risks: bad purchase decisions and frustration of consumer expectations

3. Unreliable transactions and traditional fraud risks

4. Risks relating to data protection (and privacy) on automated marketplaces

5. Risks to data integrity, data authentication and non-repudiation (transactional security)

6. Automated-contract validity and contractual liability in cases of mistaken contracts

7. Defective or damage-causing platform services and damage recoverability

8. Conclusion

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