Culture, Conduct and Ethics in Banking: Principles and Practice

Author: Fred Bell
Publisher: Kogan Page
ISBN: 9780749482909

Published In: December 2019
Format: Paperback
Jurisdiction: U.K. ? Disclaimer:
Countri(es) stated herein are used as reference only
Hardback Edition ISBN: 9780749498771

HKD 610.87

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Description
Contents

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Endorsed by the Chartered Banker Institute as core reading for its professional qualifications, Culture, Conduct and Ethics in Banking emphasises the importance of professionalism for banks, and explores how all staff play a key role in putting customers at the heart of their business. Taking an applied approach, it aims to develop the capability of readers to: recognize and contribute towards balanced outcomes for consumers and organizations; understand the impact of reputational deficit; and understand the personal impact of an individual in the workplace. From a discussion of the main branches of ethical thinking to an overview of regulation and legislation in the UK and internationally, this book covers the theory and practice of conduct and professionalism in banking. Chapters contain activities and industry case studies, and further reading and viewing suggestions are included to help develop a deeper understanding of the topics covered. With fully referenced discussion of conflicts of interest, decision making models, the role of professional bodies, corporate governance, conduct risk management and the Global Financial Crisis 2007-08, Culture, Conduct and Ethics in Banking is the essential guide for finance professionals.

Chapter - 00: Introduction

Chapter - 01: Ethics theory

Chapter - 02: Professionalism and ethics in banking

Chapter - 03: Ethical decision-making in practice

Chapter - 04: A short history of banking

Chapter - 05: An overview of regulation and legislation in banking

Chapter - 06: Corporate governance

Chapter - 07: Conduct and culture in banking

Chapter - 08: Conduct risk management

Chapter - 09: Corporate social responsibility and environmental issues

Chapter - 10: Ethics and technology