Digital Justice: Technology and the Internet of Disputes

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Digital Justice: Technology and the Internet of Disputes

Edited by Ethan Katsh · Orna Rabinovich-Einy
Oxford University Press USA May 2017

Specifications

ISBN-13
9780190675677
Publisher
Oxford University Press USA
Publication
May 2017
Format
Paperback
Jurisdiction
U.S. ? Countri(es) for reference only

Details

Improving access to justice has been an ongoing process, and on-demand justice should be a natural part of our increasingly on-demand society. What can we do for example when Facebook blocks our account, we're harassed on Twitter, discover that our credit report contains errors, or receive a negative review on Airbnb? How do we effectively resolve these and other such issues? Digital Justice introduces the reader to new technological tools to resolve and prevent disputes bringing dispute resolution to cyberspace, where those who would never look to a court for assistance can find help for instance via a smartphone.

The authors focus particular attention on four areas that have seen great innovation as well as large volumes of disputes: ecommerce, healthcare, social media, and labor. As conflicts escalate with the increase in innovation, the authors emphasize the need for new dispute resolution processes and new ways to avoid disputes, something that has been ignored by those seeking to improve access to justice in the past.

Table of Contents

Acknowledgments
Foreword by Richard Susskind
Introduction

Part I
Chapter One: Online Dispute Resolution and Prevention: A Historical Overview
Chapter Two: Access to Digital Justice

Part II
Chapter Three: E-commerce and the Internet of Money
Chapter Four: The Internet of On-Demand Healthcare
Chapter Five: The Challenge of Social and Anti-Social Media
Chapter Six: Labor and the Network of Work
Chapter Seven: Courts and ODR in Public Institutions

Conclusion
The Present and Future of Digital Justice and the
"Moving Frontier of Injustice"
Bibliography
Index

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