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Empirics and Consumer Law in Changing Markets

Empirics and Consumer Law in Changing Markets

Author: Vanessa Mak, Veldt, Gitta; Kimia Heidary
Publisher: Edward Elgar Publishing
ISBN: 9781035327089
Published In: September 2025
Format: Hardback
Jurisdiction: U.K. ? Disclaimer:
Countri(es) stated herein are used as reference only

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Description
Contents

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This book evaluates the impact of empirical research on regulation in contemporary consumer markets. It combines findings from a breadth of disciplines, including sociology, psychology and economics, focusing on their implications for legal frameworks and policies. It shows how empirical legal research may inform and improve consumer law and policy making.

Bringing together leading experts in the field, the book identifies legal challenges in the consumer law domain brought by digitalization and translates empirical insights into policies. The chapters delve into methods of assessing scientific evidence and ways to improve evidence based policymaking. They also cover new developments in consumer markets such as the issue of the use of consumer data in online markets, challenges for product safety and liability in e-commerce, access to goods and services for persons with disabilities, and digital conflict resolution. The book contributes to behavioural public policy and provides important avenues for further independent empirical legal research.

Empirics and Consumer Law in Changing Markets is an essential tool for policy makers, students and academics in consumer law and empirical legal research. Its state-of-the-art research into digitalization and platformization will greatly benefit legislators, consultants and policymakers in consumer law.

An introduction to Empirics and Consumer Law in Changing Markets 1

Gitta Veldt, Kimia Heidary and Vanessa Mak

Policy-driven empirical research in EU consumer law 23

Anne-Lise Sibony

The edge of empiricism in European consumer law and policy: proposing a framework for the assessment of scientific

evidence 44

Catalina Goanta

Ensuring compliance in the digital age: a data-driven approach to EU consumer contract law 62

Felix Pflücke

Consumers, online environments, and privacy 76

Przemysław Pałka

Sharing others’ data in consumer transactions 92

Franziska Weber

Empirical insights into personalized pricing 106

Fabrizio Esposito, Mateusz Grochowski and Kimia Heidary

Empirical research to better inform product safety and product liability regarding liable economic operators in

e-commerce 132

Gitta Veldt

Enhancing access to digital goods and services for consumers with disabilities: the transformative and yet untapped potential of the European Accessibility Act 159

Delia Ferri

10.

Consumers and digital conflict resolution: considering dimensions of access to justice 176

Naomi Creutzfeldt