Employee Engagement: A Practical Introduction, 2nd Edition

Author: Emma Bridger
Publisher: Kogan Page
ISBN: 9780749483517
Published In: August 2018
Format: Paperback , 264 pages
Jurisdiction: International ? Disclaimer:
Countri(es) stated herein are used as reference only

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Equip yourself with the knowledge and tools to build, drive and measure employee engagement with this essential guide from the HR Fundamentals series.

An engaged workforce is critical to the high performance and success of any organization. Employee Engagement offers a complete, practical resource for understanding and creating an effective engagement strategy that is aligned to wider business objectives.

Supported by a variety of practical tools, features and templates, as well as numerous real-life examples and case studies from organizations such as AXA PPP Healthcare, Capital One, Charles Stanley, EDF Energy and Marks & Spencer, this handbook provides comprehensive coverage of all stages of the engagement process, from planning initiatives to building and measuring their success.

This updated second edition of Employee Engagement considers the increasing use of technology in engagement, the role and importance of purpose and trust and the relationship between employee experience and engagement. New online supporting resources include diagnostic tools, templates and additional best-practice case studies.

HR Fundamentals is a series of succinct, practical guides for students and those in the early stages of their HR careers. They are endorsed by the Chartered Institute of Personnel and Development (CIPD), the UK professional body for HR and people development, which has over 145,000 members worldwide.

Chapter - 00: Introduction;
Chapter - 01: What is employee engagement?;
Chapter - 02: Does engagement matter?;
Chapter - 03: Developing your employee engagement strategy;
Chapter - 04: How it works;
Chapter - 05: Employee engagement: How do you do it?;
Chapter - 06: Employee engagement tools and techniques;
Chapter - 07: Planning and action;
Chapter - 08: Measuring engagement;
Chapter - 09: The future of employee engagement;

Emma Bridger is an award-winning employee engagement specialist and Director of People Lab, an employee engagement consultancy that works with high-profile clients worldwide. She has designed and developed the CIPD range of public and in-house employee engagement courses and is a regular conference speaker. She contributed to the UK Government Review Engaging for Success and is a member of the Engage for Success movement as part of its "guru group".

A compelling and thorough coverage of the evidence that supports the correlation between levels of employee engagement and overall business performance

Tanith Dodge, HR Director, Marks & Spencer (about a previous edition)