Engage The Trainer's Guide to Learning Styles

Foreword (Dr. Bernice McCarthy)

Introduction

Chapter1: What Are Your Natural Training Strengths?

• The Trainer's Strengths
• Job of the Trainer
• Value of this Book
• Let's Get Started: Taking the Training Style Inventory (TRSI®)
• The Four Trainer Approaches
• Your Learning Style: What You Look For, You Find
• Common Descriptions of Ideal Learning Environments
• Your Style: The Four Parts of the Learning Cycle
• Summary
• FAQs
• Reflect
• Act

Chapter 2: The Four Learning Styles in the Room

• What Is Learning?
• Your Learning Style
• The 4MAT® Learning Styles
• Understanding Your Thinking Map
• Thinking Strengths of Each Style
• Functional Strengths of Each Style
• Role and Learning Style Correlation
• How Your Training Style Relates to the Needs of Each Learning Style
• Summary
• FAQ's
• Reflect
• Act

Chapter 3: 4MAT: The Four Steps of the Learning Cycle

• What Is Thought?
• A Brief Tour of the Brain
• Brain Research on Learning
• The Four Steps
• Using the 4MAT Model to Design Learning
• The First Step: Engage
• The Second Step: Share
• The Third Step: Practice
• The Fourth Step: Perform
• Summary
• Reflect
• Act

Chapter 4: Engage: The Art of Creating Powerful Openings

• Essential Questions
• What Happens in Engage
• Focus 1: Gaining Attention by Linking to What Learners Already Know
• Connecting to the Learner's Experience
• Engaging Learners Before Formal Learning Begins
• Focus 2: Using Questions to Provoke Reflection, Generate Dialogue and Guide the Movement of the Group
• Comparing Lines of Questioning
• How Questions Create Movement
• Handling Negative Dialogue
• Focus 3: Creating a Safe Learning Environment
• The Parable of the Boiled Frog
• 5 Ways to Enhance Learner Safety when Building a Sense of Community
• Summary
• Reflect
• Act
• Examples of Engage Activities

Chapter 5: Share: Animating the Learning Content

• Essential Questions
• What Happens in Share
• Two Chapters of Delivery: Visual and Verbal
• The Verbal Channel: How to Organize Your Lecture
• 3 Steps to Organizing Lecture
• Organizing Lecture Step 1: Identify Possible Content and Filter
• Organizing Lecture Step 2: Chunk the Content
• Organizing Lecture Step 3: Balancing Verbal with Visual
• Animating Lecture Using Metaphors
• Animating Lecture Using Stories
• The Visual Chapter: Animating Lecture Using Visual Strategies
• Animating Lecture with Images
• Animating Lecture with Visually Appealing Flip Charts
• Animating Lecture with Visual Organizers
• Animating Lecture with PowerPoint
• Summary
• Reflect
• Act
• Examples of Share Activities

Chapter 6: Practice: Building Mastery Through Application

• Essential Questions
• What Happens in Practice
• Designing Outcome-Based Practice Activities
• Facilitating (Setting-Up) Activities Effectively
• Observe Application
• Coach and Debrief
• Using Questions to Focus the Learner's Attention
• Engage: Agreeing that Improvement Is Needed
• Share: Defining What Can Be Improved
• Practice: Trying New Behaviors
• Perform: Committing, Implementing, and Following-Up
• Coaching Scenarios
• Coaching Assessment Tool
• Strategies that Work in Practice
• Summary
• Reflect
• Act
• Examples of Practice Activities

Chapter 7: Perform: Building Learner Skill

• Essential Questions
• What Happens in Perform
• Encouraging Self-Assessment
• Gaining Commitment on Future Action
• Supporting Post-Learning Implementation
• Organizing an On-the-Job Support Team
• Working with Team Leaders
• Ways that Team Leaders Can Support Training
• Choosing On-the-Job Coaches
• Preparing On-the-Job Coaches
• Coaching Checklist
• Summary
• Reflect
• Act
• Activities for Perform

Chapter 8: Engaging Virtual Training—How to Maximize Online Learning Impact

• Designing Your Virtual Session
• Creating a Safe Environment
• Before the Session Begins
• Turn the Heat Up Slowly
• Engage
• Share
• Practice
• Perform
• Summary
• Reflect
• Act

Chapter 9: Begin with the End in Mind

• Step 1: Clarifying Stakeholder Expectations and Analyzing the Performance Gap
• Step 2: Defining the Four Critical Learning Outcomes
• Step 3: Working with Subject Matter Experts to Focus Content and Skills Practice
• Example: Defining the Outcomes for a Sales Training Course
• Engage: Delivering the Value Outcome
• Share: Delivering the Knowledge Outcome
• Practice: Delivering the Skill Outcome
• Perform: Delivering the Adaptation Outcome
• Summary
• Reflect
• Act

Chapter 10: Assessment—Integrating Measurement into Training Design and Delivery

• Evaluating at Four Levels
• “On-the-Way” versus “At-the-Gate” Assessment
• Level 1: Value—Evaluating for Learner Reaction
• Level 2: Knowledge—Evaluating Knowledge Gained
• Level 3: Skill—Evaluating Skills Gained
• Level 4: Adaptation—Evaluating Performance and Business Impact
• Summary
• Reflect
• Act
• Case Studies
• Bibliography