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Enterprise Performance Management Done Right

Enterprise Performance Management Done Right An Operating System for Your Organization

  • Author:
  • Publisher: John Wiley & Sons
  • ISBN: 9781118370759
  • Published In: April 2013
  • Format: Hardback , 186 pages
  • Jurisdiction: International ? Disclaimer:
    Countri(es) stated herein are used as reference only
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    A workable blueprint for developing and implementing performance management in order to improve revenue growth and profit margins

    Enterprise performance management (EPM) technology has been rapidly advancing, especially in the areas of predictive analysis and cloud-based solutions. Real Enterprise Performance Management introduces a framework for implementing and managing next-generation functionality for better insight, focus, and alignment of EPM. This blueprint shows that EPM can have a direct positive impact on revenue growth, operating margin, asset utilization, and cash cycle efficiency.

    • Introduces a framework for implementing and managing next-generation functionality for better insight, focus, and alignment
    • Reveals that EPM can have a strong impact on revenue growth, operating margin, asset utilization, cash cycle efficiency

    Today's businesses have a great deal of data and technology, but less-than-fact decisions are still made. Executives need a structured framework for gathering, analyzing, and debating the best ways to deploy capital, people and time. Real Enterprise Performance Management joins IT and finance in a digestible blueprint for developing and implementing performance management in order to improve revenue growth and profit margins.

  • FOREWORD xi

    PREFACE xiii

    ACKNOWLEDGMENTS xxi

    CHAPTER 1 What’s Broken and What’s Possible 1

    Strategy-Execution Gap 1

    Buckets of Pain 5

    The Promise of EPM 7

    What Enterprise/Corporate/Business Performance Management Is Not 7

    ‘‘Business Intelligence with a Purpose” 12

    Notes 13

    CHAPTER 2 An Enterprise Performance Management Process 15

    Context 16

    Impact 17

    Responsibility 17

    Management Operating System 18

    Macro and Micro 27

    The Middle 28

    Summary 29

    Notes 30

    CHAPTER 3 Gather: Turning Data into Information 31

    Management by Exception 33

    Your Point of View 35

    Information Qualities 38

    Information Delivery 40

    Management and Statutory Reporting 44

    Sustainability Reporting 47

    Enabling Technologies 51

    Rationalization 53

    Potential Quick Wins 54

    Summary 54

    Notes 55

    CHAPTER 4 Understand: Turning Insights into Actions 57

    Business Questions 58

    Patterns and New Insights 63

    Big Data and Predictive Analytics 71

    Data Visualization 73

    Enabling Technologies 75

    Components for Your EPM Roadmap 75

    Potential Quick Wins 75

    Summary 77

    Notes 77

    CHAPTER 5 Debate: Turning ‘‘What If” into ‘‘What’s Next” 79

    People 81

    The Process 83

    Scenarios 85

    Resilience 88

    Drivers: What Moves the Needle? 89

    Debate Management 91

    Enabling Technologies 94

    Potential Quick Wins 95

    Summary 96

    Note 96

    CHAPTER 6 Commit: Bringing Accountability and Focus to the Enterprise 97

    Accountability 100

    Gaming the System 103

    Enterprise Planning and Forecasting 104

    Enabling Technologies 108

    Ingredients for Your EPM Roadmap 108

    Potential Quick Wins 108

    Summary 109

    Notes 110

    CHAPTER 7 Execute: From Insight to Actions to Results 111

    Everything Is Connected 111

    Sales Performance Management 113

    Sales Operations Performance 114

    Order to Cash Performance Management 116

    Supply Chain Performance Management 119

    Marketing Performance Management 123

    Summary 128

    Notes 128

    CHAPTER 8 Strategy: Aligned to the Right Outcomes 129

    The Language of Strategy 129

    Functional Value Maps 130

    Optics: Line of Sight 132

    Metrics Equal Focus 134

    Profitability 136

    Strategic Flexibility 137

    Closing the Gap 138

    Summary 139

    Notes 140

    CHAPTER 9 Bringing It All Together 141

    Alignment 142

    A Common Business Language 149

    Maturity Is in the Arrows 151

    Return on Investment and Total Cost of Ownership 154

    Standard Architecture 156

    Your EPM Roadmap 156

    Organizational Readiness: The EPM Center of Excellence 161

    Paralyzed by Feuds? 161

    EPM and Incentive Plans 162

    How Do You Get Started? 163

    Summary 167

    Notes 167

    APPENDIX: AN EPM MATURITY MODEL 169

    BIBLIOGRAPHY 175

    ABOUT THE AUTHOR 179

    INDEX 181

  • RON DIMON is an experienced enterprise performance management executive with a proven record for strategy-to-execution initiatives. He is the Advisory Services partner at CheckPoint Consulting, LLC, a full-service EPM implementation firm. He previously worked at Hyperion Solutions (now part of Oracle Corp.) as senior director of the office of strategy and started his career with Deloitte. Ron has been a coeditor of or contributor to five books.

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