From Conflict to Creativity How Resolving Workplace Disagreements Can Inspire Innovation and Productivity

Author: Sy Landau; Barbara Landau; Daryl Landau
Publisher: Pfeiffer
ISBN: 9780787954239
Published In: October 2001
Format: Paperback , 208 pages
Jurisdiction: International ? Disclaimer:
Countri(es) stated herein are used as reference only

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Description
Contents
Author

Details

From Conflict to Creativity offers leaders, managers, boards of directors, and team members a new way of thinking about conflict in the workplace. Within these pages, three experts in the field of workplace conflict resolution Sy, Barbara, and Daryl Landau present an innovative and proven collaborative model that can help resolve on-the-job conflicts and unleash the potential for creativity. Using the information and tools presented in this book can take any organization from a place that merely tolerates conflict to a dynamic environment that uses everyday differences to enhance creativity.

Reviews

"High performance organizations are creative organizations. Drawing upon real life experiences, the Landaus guide you through the process of harnessing conflict to produce creative solutions." —John G. Smalley, former vice president and director of human resources, The Canada Life Assurance Company

"Conflict and creativity-two of the lowest rated leadership competencies that make the biggest differences in results. This book is a must for managers, executives, coaches, and teams interested in breaking through the barriers to high performance." —Susan Wright, principal, The Coaching Project Inc.

"The Landaus tap their extensive and diverse experience in interest-based conflict resolution to provide a practical guide for managing conflict within organizations. They offer a steady flow of real-life examples to illustrate techniques for managing both the creative and destructive effects of differences." —Jay Folberg, professor of law, University of San Francisco and coauthor, Mediation: A Comprehensive Guide

"The Landaus' easy to understand approach makes this a useful handbook even for those new to conflict resolution in organizations." —Christine E. Hart, president, Accord/Hart & Associates

"A very clear and comprehensive guide to harnessing the creative potential of diverse work environments, written by authors with over seventy years of relevant collective experience." —Cynthia J. Chataway, York University, Toronto

Preface.

Acknowledgments.

PART ONE:HOW CONFLICT CAN LEAD TO CREATIVITY.

1. Conflict in Organizations.

2. Managing Organizational Conflict.

3. Creative Resolution of Conflict.

PART TWO: ENHANCING CREATIVITY THROUGH CONFLICT.

4. Conflict: The Oxygen of Creativity?

5. Creative Contention.

6. Playing with Fire?

7. From Conflict to Creativity.

References.

Resource Guide to Materials on Conflict, Creativity, and Teams.

About the Authors.

Index.

Sy Landau-- a professional mediator and trainer--is president of Organizational Strategies Group, Inc., a management consulting firm specializing in the resolution of difficult workplace conflicts that create tension and reduce productivity.

Barbara Landau is a psychologist, attorney, trainer, and mediator who is experienced in resolving workplace, commercial, and family law disputes. She is president of Cooperative Solutions and offers training in the areas of mediation, negotiation, and conflict resolution.

Daryl Landau is a dispute resolution consultant and trainer with Organizational Strategies Group, Inc. He has a master's degree in conflict resolution from George Mason University and teaches organizational conflict management at George Brown College.