Address: Room 1107, 11/F, Celebrity Commercial Centre, 64 Castle Peak Road, Sham Shui Po, Kowloon, Hong Kong
Tel: +852-9782-4504
Email: [email protected]
Customer support
Help Centre
Quick answers for ordering, shipping and account support. For payment instructions, visit the payments page.
General
We can supply books and online tools not listed on the website. Contact us with the title, ISBN or publisher information.
We offer a broad selection of titles. Many are ready for dispatch, while some are ordered from publishers or international warehouses. Delivery time is shown on each product page and updated regularly.
Yes. Publication dates are provided by the publisher and are subject to change.
If your order includes both in-stock and pre-order items, the books will be shipped together once all items become available. To receive in-stock items sooner, we recommend placing separate orders for in-stock and pre-order books.
No. You can place an order without logging in. You can save details for future checkout at the end of the order process.
Use the Forgotten Password link on the login page to receive a reset email.
Prices and stock availability can change due to publisher updates, warehouse changes, errors or omissions.
Shipping
WorldwideDelivery to popular countries
Quote firstCalculate shipping in cart
TrackableOrder confirmation by email
We ship worldwide. Add books to cart, select your country, then click “Get a Quote” to see the shipping cost.
Please check the “DELIVERY TIME” shown on each product page. Estimates are calculated in working days and may vary between items.
After ordering, an automatic confirmation email provides more information about estimated delivery time.
Shipping & Tracking Information
All orders will be delivered by courier service. Before dispatch, the books will first be transferred from our local or overseas warehouse. Once the items are ready, they will be shipped to you via courier.
Tracking information will be provided as soon as the courier tracking number becomes available. However, during the warehouse transfer and preparation period, tracking details will not yet be available. We kindly ask for your patience during this time.
Estimated Delivery Time
The Estimated Delivery Time shown on each book webpage indicates the estimated time from order placement to delivery within Hong Kong.
For overseas or Mainland China orders, please allow 2-10 additional working days for shipping.
Shipping Arrangement
All books in your order will be shipped together in one package.
As different books may have different delivery times — some shorter and some longer — we will dispatch your order only when all items are ready. For example, if your order includes two books — one with a delivery time of 1 week and another with a delivery time of 4 weeks — the entire order will only be delivered in 4 weeks.
If you would like to receive books with shorter delivery times earlier, we recommend placing separate orders. By splitting faster-delivery items into a separate order, you will be able to receive them sooner. Please contact us if you want to change the shipping arrangement, but you will need to pay the extra shipping cost.
Pre-Order Books
For details regarding pre-order items, please click here.
All orders are delivered by courier service. Once your books have been transferred from our local or overseas warehouse and are ready for dispatch, a courier tracking number will be provided when available.
A contact number helps us and courier companies resolve urgent delivery issues. Multiple phone numbers are recommended.
At checkout, the country drop-down lists available delivery destinations. Contact us for destinations not shown.
You will receive an order number after checkout. Registered customers can view order history in their account. Guest customers can track using order number and email/last name where supported.