Legal Profession

How to Manage People: Fast, Effective Management Skills that Really Get Results 6th ed

By Michael Armstrong
Kogan Page May 2025

Specifications

ISBN-13
9781398621206
Publisher
Kogan Page
Publication
May 2025
Format
Paperback
Jurisdiction
U.K. ? Countri(es) for reference only

Details

Bestselling author Michael Armstrong provides valuable insight into the skills required to be an effective manager, helping you get the best from your staff through motivation, reward and leadership.

This fully updated 6th edition now features even more practical exercises, useful templates, and top tips, alongside advice on managing virtual teams, enhancing employee engagement and managing conflict. Essential reading for anyone who wants to get the best from their teams,

How to Manage People distils the essence of good management into one handy, easy-to-use book. The Creating Success series of books... Unlock vital skills, power up your performance and get ahead with the bestselling Creating Success series. Written by experts for new and aspiring managers and leaders, this million-selling collection of accessible and empowering guides will get you up to speed in no time.

Packed with clever thinking, smart advice and the kind of winning techniques that really get results, you'll make fast progress, quickly reach your goals and create lasting success in your career.

Table of Contents

Section - PART 1: Managing people
Chapter - 01: Getting things done through people: The manager's role
Chapter - 02: Managing people for the first time
Chapter - 03: Treating people right
Chapter - 04: Working with HR

Section - PART 2: Getting work done through people
Chapter - 05: Organizing
Chapter - 06: Defining roles
Chapter - 07: Communicating
Chapter - 08: Delegating
Chapter - 09: Managing hybrid workers
Chapter - 10: Managing change

Section - PART 3: Leading, motivating and engaging people and teams
Chapter - 11: Leadership
Chapter - 12: Motivating people
Chapter - 13: Enhancing engagement

Section - PART 4: People management activities
Chapter - 14: Recruitment and selection
Chapter - 15: Developing people
Chapter - 16: Managing individual performance
Chapter - 17: Managing team performance
Chapter - 18: Managing reward

Section - PART 5: Handling people problems and issues
Chapter - 19: Approaches to handling people problems
Chapter - 20: Dealing with disciplinary problems
Chapter - 21: Dealing with individual performance problems
Chapter - 22: Dealing with negative behaviour
Chapter - 23: Dealing with absenteeism and timekeeping issues
Chapter - 24: Handling challenging conversations
Chapter - 25: Giving bad news
Chapter - 26: Managing bias
Chapter - 27: Dealing with bullying and harassment
Chapter - 28: Managing conflict
Chapter - 29: Appendix: Notes on exercises
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