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Human Factors in Project Management

Human Factors in Project Management Concepts, Tools, and Techniques for Inspiring Teamwork and Motivation

Author: Zachary Wong
Publisher: Jossey-Bass
ISBN: 9780787996291
Published In: June 2007
Format: Hardback , 368 pages
Jurisdiction: International ? Disclaimer:
Countri(es) stated herein are used as reference only

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Contents
Author

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In Human Factors in Project Management, author Zachary Wong—a noted trainer and acclaimed leader of more than 250 project teams—provides a summary of "people-based" management skills and techniques that can be applied when working in a team environment. This comprehensive resource brings together in one book new and current models in team motivation and integrates the most significant concepts in team motivation and behaviors into a single set of principles called "Human Factors." Wong shows how these factors can be applied to the most challenging issues facing project managers today including

Motivating a diverse workforce
Facilitating team decisions
Resolving interpersonal conflicts
Managing difficult people
Strengthening team accountability
Communications
Leadership

Acknowledgments.

The Author.

Introduction.

ONE: Emergence of Human Factors.

TWO: Human Factors and Team Dynamics in Project Management.

THREE: Key Elements of Team Performance: Content.

FOUR: Key Elements of Team Performance: Process.

FIVE: Key Elements of Team Performance: Behavior.

SIX: Secrets of Managing the Three Key Elements.

SEVEN: Key Stages of Team Development.

EIGHT: Moving the Team Forward: Facilitation Techniques.

NINE: Personal Space.

TEN: Team Conflicts.

ELEVEN: How Conflicts Affect Personal Space.

TWELVE: Expanding Your Space.

THIRTEEN: Managing Good and Bad Behaviors.

FOURTEEN: Raising Your Game.

FIFTEEN: Those Who Break Through Will Never Go Back.

SIXTEEN: Hearts and Minds of Human Factors.

SEVENTEEN: Personal Leadership: Putting It All Together.

Epilogue.

References.

Index.

Zachary Wong, Ph.D., is a manager at the Chevron Energy Technology Company in Richmond, California. He is a highly acclaimed instructor of human factors and team dynamics at the University of California at Berkeley Extension.