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Investigative Interviewing: Psychology, Method and Practice

Investigative Interviewing: Psychology, Method and Practice

Author: Eugene Ferraro
Publisher: CRC Press
ISBN: 9780367868307

Published In: December 2019
Format: Paperback
Jurisdiction: U.S. ? Disclaimer:
Countri(es) stated herein are used as reference only
Hardback Edition ISBN: 9781466590861

HKD 421.00

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Description
Contents

Details

There are few skills more important to the modern fact finder than the ability to obtain information through effective interviewing. While most interviewing books are intended for law enforcement, they often present harsh and accusatory techniques that can be counterproductive in private sector investigations.

Investigative Interviewing: Psychology, Method and Practice covers modern techniques for private sector investigative interviews. It outlines a highly structured and process-driven technique that takes a non-accusatory approach, uses no intimidation or coercion, and has been proven to achieve admission rates above 90 percent. This time-tested methodology is easy to learn and replicate and will help you to significantly diminish the likelihood of false confessions.

Illustrates the process of investigation
Identifies the differences between the public and private sectors
Reviews the fundamentals of interviewing
Covers the investigative interview method
Explains how to overcome objections
Considers legal challenges and litigation avoidance

Sharing insights garnered over the author’s 30 years of experience in investigations and interviewing, the book includes case studies based on actual investigations that illustrate industry best practices. Although the text focuses on private sector investigations, the methods presented are also applicable in law enforcement settings.

This book presents the tools and methods required to produce investigative results that are legal and admissible in court. It will help you develop the skills to ensure ethical interviewing practice while investigating a range of situations and protecting against those who intend to cause the organization harm.

The Process of Investigation

The Differences between the Public and Private Sector

The Fundamentals of Interviewing

The Investigative Interview Method

Administrative Interviews and Communicating Our Results

Deception Detection and the Process of Overcoming Objections and Denials

Legal Challenges and Litigation Avoidance

The Future of Investigative Interviewing

Improving Results.