Foreword.
Acknowledgments.
Introduction.
PART I: THE LEARNING PATH METHODOLOGY.
Chapter 1: From Graduation Day to Independence Day.
Costly Delay.
Independently Productive.
How People Really Learn.
Learning Path Methodology.
The 30/30 Plan.
Summary.
Chapter 2: Getting Started.
Readiness Assessment.
Selecting a Function.
Learning Path Teams.
Holding a Kickoff Meeting.
Case Study: Part 1.
Summary.
Chapter 3: Measuring Time to Proficiency.
Finding Independence Day.
Ongoing Measurement.
Business Results.
Case Study: Part 2.
Summary.
Chapter 4: Mapping Learning Paths.
Research.
Preparation.
Mapping Session.
Case Study: Part 3.
Summary.
Chapter 5: Finding Quick Hits.
Out with the Old Stuff.
Tests and Milestones.
Pre-Hire.
Add Coaching and Mentoring.
Job Aids.
Implementation.
Case Study: Part 4.
Thirty-Day Report.
Summary.
Chapter 6: Accelerating Learning Paths.
Applying Learning Principles.
Principle #1: Managers Need to Be Trainers.
Principle #2: Reserve Classroom Time for Practice and Discussion.
Principle #3: All Self-Study Needs to Be Directed Self-Study.
Principle #4: Teach the Whole Job, Not Parts.
Principle #5: Require Mastery, Not Participation.
Principle #6: Connect to Business Needs.
Principle #7: Embrace Technology.
Principle #8: Quantity Versus Quality.
Principle #9: Use Design Templates.
Principle #10: Make Content King—Write It Down.
Principle #11: Use Proficiencies Versus Competencies.
Principle #12: Motivation.
Learning Path Evaluation Checklist.
Case Study: Part 5.
Summary.
Chapter 7: Transition and Maintenance.
Transition Planning.
Phased-In Approach.
Motivation and Communication Issues.
Maintenance Planning.
Learning Management Systems.
Reporting Results.
Summary.
Chapter 8: Managing Learning Path Projects.
Common Pitfalls.
Building Support.
Development Process.
Organization.
Planning and Tracking.
Reviews.
Pilot Tests.
Editing and Proofing.
Training for Learning Path Teams.
Virtual Teams.
Summary.
PART II: DOING THE “RIGHT TRAINING”.
Chapter 9: Building Proficiency Models.
Knowledge.
Skills.
Attitudes.
Competency Models.
Proficiency Models.
Learning Objectives and Activities.
Research Resources.
Summary.
Chapter 10: Developing Top Performers.
Top Performers.
Below Average Performers.
Experienced New Hires.
Ready for the Next Level.
Functions with Few Employees.
Manager/Leadership Paths.
Turnover.
Summary.
Chapter 11: Connecting to Business Needs.
Business Planning.
Role of the Learning Function Leader.
Planning Process.
Proficiency Planning Process.
Learning Path Planning Process.
Learning Paths and ROI.
Organizational Initiatives.
Summary.
Chapter 12: Capturing Content.
Presentations.
Electronic Capture.
Video.
Process Mapping.
Summary.
PART III: DOING THE “TRAINING RIGHT”.
Chapter 13: Selecting Training Methods.
Factor 1: Effectiveness.
Factor 2: Cost.
Factor 3: Speed and Flexibility.
Summary.
Chapter 14: Establishing Managers as Coaches.
Motivator.
Teacher.
Job Aids.
Debriefing.
Training Meetings.
Evaluation and Feedback.
Coaching the Coaches 217
Coaching Guide.
Summary.
Chapter 15: Building Directed Self-Study.
Definition.
Development Process.
Instructional Design Template.
Compliance and Motivation.
Summary.
Chapter 16: Creating the New Classroom Experience.
Introductions.
Team Building.
Practice Activities.
Real Situations.
Games.
Compliance.
Follow-Up.
Summary.
A Final Note.
Frequently Asked Questions.
Tool Kit.
Resources.
Index.
About the Authors.
