Legal Operations in the Age of AI and Data
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Law › Legal Profession › Law

Legal Operations in the Age of AI and Data

Edited by Olga V. Mack · Humira Noorestani · MbaMemme Onwudiwe
Globe Law and Business April 2024

Specifications

ISBN-13
9781837230099
Publisher
Globe Law and Business
Publication
April 2024
Format
Paperback , 400 pages
Jurisdiction
China, Hong Kong, International, Singapore ? Countri(es) for reference only

Details

Legal Operations in the Age of AI and Data, edited by Olga V. Mack, Humira Noorestani, and MbaMemme Onwudiwe, takes readers on a journey into the heart of legal innovation, offering an unmissable opportunity to future-proof your legal expertize. The book combines the perfect blend of AI's cutting-edge capabilities with the nuanced world of legal practice, delivered through the innovative LegalOps 2.0 framework.

The book has been curated and penned by luminaries from the world of legal tech and each chapter provides practical insights, tips, and frameworks that build upon the 12 core areas of the Corporate Legal Operations Consortium (CLOC), all with a tech-forward twist. The title gives an all-access, backstage pass to the inner workings of legal processes, now turbocharged with AI and data analytics.

How can you automate your legal department, evaluate and leverage AI tools in legal operations, and revolutionize legal operations with GPT? How can you utilize the function of DEI data analytics, use data to help you tell stories to juries, understand how legal knowledge management drives business forward, and turn business teams into legal tech champions? 

Whether you're a seasoned legal professional or a budding tech enthusiast, this book is your compass for exploring AI's transformative impact on legal operations. It's not just about understanding the technology but being able to harness it ethically and effectively so that your legal operations - whether in-house or at the firm - are streamlined.

Combining both theory and practice from industry leaders, insight is provided from legal tech, in-house legal departments, law firms, and academia. Legal Operations in the Age of AI and Data is your guide to navigating the fast-evolving landscape of AI in the legal field with step-by-step practical guides on how to do so. 

Table of Contents

Introduction
By Olga V. Mack, Fellow at CodeX, Humira Noorestani, visionary founder, DigiCounsel, and MbaMemme Onwudiwe, EVP legal and business intelligence, founding team, Evisort

PART ONE: TECHNOLOGY
Introduction by Paul Levy, senior consultant, Jameson Legal Tech
Chapter 1: Automation in legal departments
By Tara Emory, senior vice president of legal AI strategy, Wilzette Louis, director of client solutions, and Adam Poeppelmeier, director of eDiscovery at Redgrave Data, and Kassi Burns, senior attorney at King & Spalding, LLP
Chapter 2: Revolutionizing legal operations with GPT – the power of AI in the legal industry
By Tom Dunlop, CEO and co-founder, Summize
Chapter 3: Leveraging AI and data in financial management for legal operations leaders
By Jake Sussman, Evisort
Chapter 4: The Sherlock Holmes of legal operations – how business intelligence solves the mystery of law firm efficiency
By Nipun K. Bhatiaa, president, Legal League Consulting
Chapter 5: AI and privacy – balancing technological potential and protection of personal data
By Monika Kwiatkowska, senior commercial counsel, Zscaler, Inc., and Humira Noorestani, visionary founder, DigiCounsel
Chapter 6: AI in action – the Brazilian Supreme Court's AI-driven journey to a 100 percent digital judiciary system
By Caroline Francescato, lawyer, founder of LinkLei, and professor of law and technology
Chapter 7: Technical debt – the hidden cost of law firms' digital transformation journey
By John Lindsey, InCite LegalTech
Chapter 8: Powered by AI – shaping tomorrow’s workforce
By Natalie Pierce, partner, and Stephanie Goutos, practice innovation attorney, Gunderson Dettmer
Chapter 9: Using AI and data to support vendor management
By Amine Anoun, Evisort
Chapter 10: Understanding the relationship between legal operations and legal technology
By Colin S. Levy, legal tech maven and director of legal, Malbek
Chapter 11: A tale of one general counsel, two simultaneous federal investigations, and the difficulty posed by the absence of legal technology
By Tara Trantham, RISE Legal
Chapter 12: How legal operations teams should evaluate AI solutions
By Memme Onwudiwe, EVP legal and business intelligence, founding team, Evisort
Chapter 13: Unlocking the power of KPIs – a guide for law firms
By Gary Miles, The Free Lawyer
Chapter 14: The importance of metrics in legal operations
By Sana Virani, Contract Consultant

PART TWO: PROCESS
Introduction by Tanisha Minev and Humira Noorestani
Chapter 1: LegalOps 2.0 and the CLOC Core 12: “Identify” Stage through Integration of Clients into Legal
Teams
By Fatima M. Bolyea, Taft Stettinius & Hollister LLP
Chapter 2: Shred those documents (periodically, systematically, objectively, defensibly, legally, and ethically)!
By Jeff Cunningham, Outside General Counsel
Chapter 3: Litigation management and the six Ps
By Brewster Rawls, Rawls Law Group
Chapter 4: Model retention guidelines for external counsel – best practices for successful law firm relationships
By LS. Son (David) Tran
Chapter 5: Winning at the new game – a blueprint for business strategies for law firms in the post-pandemic era
By Yavanika Shah, legal business specialist, IndusLaw
Chapter 6: The art of vendor management for legal operations
By Navin Mahavijiyan, head of legal operations, Modernizing Medicine
Chapter 7: A gigabyte of work – information governance in a world of data
By Dan Cotter, member, Dickinson Wright
Chapter 8: Contracts management planning and legal operations strategy – how to optimize processes and lift
your organization
By Olga V. Mack, Fellow at CodeX, The Stanford Center for Legal Informatics, and a Generative AI Editor at law.MIT
Chapter 9: Recipe for success – how legal knowledge management drives business forward
By Jenna Sanz-Agero, Board Advisor, xMentium, Inc.
Legal Operations in the Age of AI and Data
Chapter 10: Legal operations – what is it really? A practical view of legal operations for in-house counsel
business-as-usual
By Tanisha Minev, legal counsel, Yoco
Chapter 11: Law firms as a business – a modern approach
By Owen McGrann, resident troublemaker, McGrannLAW LLC
Chapter 12: The impact of a strategic legal plan on business partnerships
By Sara Ajmi, legal operations and technology manager, TELUS
Chapter 13: All for one and one for all – how the three musketeers win M&A battles in contemporary private practice and in-house legal operations environments
By Ruslan Sulaimanov, Abu Dhabi National Oil Company Group
Chapter 14: Unlocking legal operations’ digital transformation through ALSPs
By Maryam Salehijam, PhD, client account executive, Axiom Law
Chapter 15: Building IP processes for multinational corporations and start-ups
By Chitra Sahay legal manager, Barcode Entertainment

PART THREE: PEOPLE
Introduction by Laura Jeffords Greenberg
Chapter 1: How legal turns business teams into legal tech champions
By Chad Aboud, founder and principal, Chad Aboud Consulting
Chapter 2: The modern legal department – cultivating an AI-ready mindset
By Suzi Hixon, esq., trademark attorney
Chapter 3: The vital role of the legal operations function in utilizing DEI data analytics
By Flo Nicolas, esq., co-founder and chief operating officer, DEI Directive
Chapter 4: From dinosaur to data(connoi)sseur – how a technophobe stuck in the 1980s learned to harness
data to achieve favorable litigation outcomes
By Shari E. Belitz, chief executive officer, Shari Belitz Communications LLC
Chapter 5: Dance of the data dragons – eDiscovery for legal operators
By Cat Casey, chief growth officer, Reveal Brainspace
Chapter 6: Ten questions a legal team should ask itself if it is serious about diversity, equity, and inclusion
By Niti Nadarajah, freelance general counsel, empowerment coach, and DEI consultant
Chapter 7: Legal party of one
By Elina Cohen, general counsel, QuickNode
Chapter 8: A learning curve – the training, development, and education of legal technology and legal operations
By Harry Borovick, general counsel at Luminance, external lecturer at Queen Mary University London, and
visiting lecturer at the University of Law
Chapter 9: The importance of simple, easy, and effective communications in legal operations
By Jeffery A. Kruse, founder, Key Legal Operations Consulting LLC (KLOC)
Chapter 10: Why lawyers should not be doing your project management
By Amr Jayousi, senior associate, Sanchez & Amador LLP
Chapter 11: Unlocking your legal team's potential – the role of legal operations in training and development
By Robert Hanna, founder and managing director, KC Partners
Legal Operations in the Age of AI and Data
Chapter 12: Leveraging your personal brand online to match your reputation offline
By Viveca Hess, Hess Connect
Chapter 13: The power of authenticity in law
By Hannah Beko, Legal Studio Solicitors
Chapter 14: Practical tips to create inclusive legal teams
By Cathy Nestrick, American Bankers Association
Chapter 15: Asynchronous communication and AI – a powerful duo to supercharge performance
By Laura Jeffords Greenberg, senior legal director, Worksome (with some help from GPT-4)

About the Author

Consulting editors

Contributing firm Name
CodeX Olga V. Mack
DigiCounsel Humira Noorestani
Evisort MbaMemme Onwudiwe

Contributors

Contributing firm Name
Abu Dhabi National Oil Company Group Ruslan Sulaimanov
American Bankers Association Cathy Nestrick
Axiom Law Maryam Salehijam
Barcode Entertainment Chitra Sahay
Chad Aboud Consulting Chad Aboud
Contract Consultant Sana Virani
DEI consultant Niti Nadarajah
Dickinson Wright Dan Cotter
Evisort Amine Anoun
Jake Sussman
Get Tech Smart Flo Nicolas
Gunderson Dettmer Natalie Pierce
Stephanie Goutos
HessConnect Viveca Hess
InCite LegalTech John Lindsey
IndusLaw Yavanika Shah
Jameson Legal Tech Paul Levy
KC Partners Robert Hanna
Key Legal Operations Consulting LLC (KLOC) Jeffery A. Kruse
King & Spalding, LLP Kassi Burns
Legal League Consulting Nipun K. Bhatiaa
Legal operations expert Sara Ajmi
LinkLei Caroline Francescato
Luminance Harry Borovick
Malbek Colin S. Levy
McGrannLAW LLC Owen McGrann
Modernizing Medicine Navin Mahavijiyan
Outside General Counsel Jeff Cunningham
QuickNode Elina Cohen
Rawls Law Group Brewster Rawls
Redgrave Data Adam Poeppelmeier
Tara Emory
Wilzette Louis
Reveal Brainspace Cat Casey
RISE Legal Tara Trantham
Sanchez & Amador LLP Amr Jayousi
Shari Belitz Communications LLC Shari E. Belitz
Summize Tom Dunlop
Taft Stettinius & Hollister LLP Fatima M. Bolyea
The Free Lawyer Gary Miles
Trademark attorney Suzi Hixon, esq.
TTC Group Son Tran
Worksome Laura Jeffords Greenberg
xMentium, Inc. Jenna Sanz-Agero
Yoco Tanisha Minev
Zscaler, Inc. Monika Kwiatkowska
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