Making a Success of Legal Aid: Better Days for the Practitioner

Author: Penny Owston; Simon McCall
Publisher: Law Society Publishing
ISBN: 9781853288876
Published In: November 2003
Format: Paperback , 160 pages
Jurisdiction: U.K. ? Disclaimer:
Countri(es) stated herein are used as reference only

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This practical guide is packed with useful advice for managing a legal aid firm in times of change. The book brings together all the important issues affecting legal aid firms - particularly focusing on what approach is needed in order to deliver legal aid service in a manner consistent with the demands of the Legal Services Commission and the existing competitive environment.

written specifically for those managing legal aid firms - tailored to their needs and concerns
combines practical experience of legal aid practice and respected modern management thinking
makes sense of and demystifies the complex SQMS specification and the purpose behind it
gives practical illustrations including how to work out and improve profitability.

This is essential reading for busy legal aid managers concerned about the ongoing success and profitability of their firm.

Foreword; 1. Understanding the Legal Aid Firm; 2. Legal Aid in Context; 3. Business Planning and Strategy;4. Managing the Service; 5. Managing the Money; 6. Managing the People;7. Managing and Coping with Change; 8. Conclusion.

Penny Owston is the managing partner at Martin & Haigh in Scunthorpe and a director Brightwater Consulting & Development Ltd. She is a member of the Law Society Children Panel, the Family Panel and also a Higher Court Advocate. She is a Law Society Council member and a member of the Standards Board. Penny also works as a management consultant and trainer for law firms.

Simon McCall is a director of Brightwater Consulting & Development Ltd and does management consulting, training, facilitation and coaching work with professional service firms and particularly law firms. After practising for 10 years as a solicitor he moved into consulting in 1990. Simon is also a member of the faculty on the Nottingham Law School MBA in Legal Practice.

"A very valuable resource . . . buy Making a Success of Legal Aid to read and enjoy and be inspired."

Legal Aid Review