Mastering Change Management: A Practical Guide to Turning Obstacles into Opportunities

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Mastering Change Management A Practical Guide to Turning Obstacles into Opportunities

By Richard Y. Chang
Pfeiffer May 1999

Specifications

ISBN-13
9780787950880
Publisher
Pfeiffer
Publication
May 1999
Format
Paperback , 100 pages
Jurisdiction
International ? Countri(es) for reference only

Details

Help all employees understand and facilitate the change process with the six-step change-management model in this guidebook. It focuses on what happens and what to expect as the change unfolds, and helps every employee become an empowered, active participant.

About the Author

RICHARD CHANG is president and CEO of Richard Chang Associates, Inc., a consulting and publishing firm whose clients include Toshiba, Marriot, Citibank, Fidelity Investments, Nabisco, and McDonald's. He currently serves as chair of the board for the American Society for Training and Development. He lives near Irvine, California.

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