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Mediation Skills & Techniques 3rd Edition

Mediation Skills & Techniques 3rd Edition

Mediation Skills & Techniques 3rd Edition

Author: Laurence Boulle; Nadja Alexander
Publisher: LexisNexis Australia
ISBN: 9780409348255
Published In: December 2019
Format: Paperback
Jurisdiction: Australia ? Disclaimer:
Countri(es) stated herein are used as reference only

HKD 830.25

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Description
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Mediation Skills and Techniques provides expert guidance on the practical operation of the mediation process, with particular reference to the skills and techniques that can be used by mediators to assist parties in their decision-making. It deals systematically with all aspects of mediation procedure, covering a wide range of planning, precautionary and trouble-shooting methods relevant for practice. Skills and techniques are correlated with the National Mediator Accreditation Standards. The book explains key features of the mediator’s role: understanding, diagnosing and defining the conflict; the importance of creating the best possible climate for parties to resolve disputes; facilitation of the parties’ communications and negotiations; and dealing with the unexpected. Practical examples and case studies are provided to illustrate important points and a range of documents and precedents are provided in the appendices.

The third edition has been fully revised and includes, for the first time, references to mediator standards in Hong Kong and Singapore; revised mediation models, insights from cognate disciplines; management of mediation disruptions; visions of future mediator practice; and additional examples and case studies.

Mediation and Mediators

Engaging in the Mediation System

Establishing and Maintaining a Favourable Climate

Diagnosing, Designing, Defining

Managing the Mediation Procedure

Assisting Communication and Cultural Dynamics

Facilitating the Negotiations

Mediators Encouraging Settlement

Variations in Mediation Procedures

Disruptive Issues in Mediation

Avoiding Mediator Traps

Towards Compleate and Wyse Mediators

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