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Online Dispute Resolution: Theory and Practice 2nd Edition

Online Dispute Resolution: Theory and Practice 2nd Edition

Author: Daniel Rainey; Ethan Katsh; Mohamed S. Abdel Wahab
Publisher: Eleven International Publishing
ISBN: 9789462361836

Previous Edition ISBN: 9789490947255
Published In: May 2021
Format: Hardback
Jurisdiction: Netherlands ? Disclaimer:
Countri(es) stated herein are used as reference only

HKD 1,868.65

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Online Dispute Resolution - Theory and Practice is intended to provide an in-depth analysis and overview of not only the past and present but also the future of Online Dispute Resolution. It serves as a guide to scholars and practitioners having an interest in the interplay between dispute resolution, ICTs and AI applications. The book employs international, comparative, empirical, and interdisciplinary approaches to a myriad of legal and technical issues across the ODR spectrum. ODR is a field that lies at the intersection of dispute resolution and technology and our challenge has been to examine the many different areas that are being touched by these elements of modern life. This second edition updates information about ODR around the world, extends and brings up to date ODR approaches to facilitation, mediation, arbitration, and ecommerce, and adds important information about new technologies like blockchain and artificial intelligence.

Online Dispute Resolution - Theory and Practice is a must read text by scholars, practitioners, academics, and researchers in the dispute resolution and information technology field.

Foreword - Richard Susskind

Introduction xiii

Chapter 1. Online Dispute Resolution (ODR): A Look at History

Ethan Katsh

Chapter 2. Ethical Principles and Standards for Online Dispute Resolution

Leah Wing and Daniel Rainey

Chapter 3. Lessons from Online Dispute Resolution for Dispute System Design

Orna Rabinovich-Einy and Ethan Katsh

Chapter 4. The Human Touch in ODR: Trust, Empathy, and Social Intuition in Online Negotiation and Mediation

Noam Ebner

Chapter 5. ODR and the Justice System

Larry W. Bridgesmith

Chapter 6. ODR Accessibility for Persons with Disabilities: We Must Do Better

David Allen Larson

Chapter 7. Online Dispute Resolution Data Security

Chris Draper

Chapter 8. ODR and Cultural Components of Dispute Engagement

Daniel Rainey and Alma Abdul-Hadi Jadallah

Chapter 9. ODR for E-Commerce: Legal Standards and Developments in Asia and Europe

Pablo Cortés, Aura Esther Vilalta Nicuesa and Chittu Nagarajan

Chapter 10. Online Dispute Resolution in US Courts Looking Back and Going Forward

Paul Embley and Lise Embley

Chapter 11. ODR and Social Justice: Technology Not Tricknology

Benjamin G. Davis

Chapter 12. Online Dispute Resolution and Ombudsmanship, Observations on the Use of ODR by Ombudsman Practitioners

Frank Fowlie, Clare Fowler and Herb Waye

Chapter 13. The Wake-Up to the Virtual Space in Arbitration

Mirèze Philippe and Mohamed Abdel Wahab

Chapter 14. ODR and Negotiation

Michael Wolf

Chapter 15. ODR and Mediation

Noam Ebner and Daniel Rainey

Chapter 16. ODR and Peacetech

Colin Rule

Chapter 17. Artificial Intelligence and the Future of Dispute Resolution – The Age of AI-DR 471

Orna Rabinovich-Einy and Ethan Katsh

Chapter 18. Application of the General Data Protection Regulation and Cybersecurity Requirements to Digital Dispute Resolution

Kathleen Paisley

Chapter 19. Smart Contracts and Blockchain

Brandon Malone

Chapter 20. ODR in Canada

Karim Benyekhlef and Nicolas Vermeys

Chapter 21. ODR and Innovation in the United States

Amy J. Schmitz and Janet Martinez

Chapter 22. Mediation and ODR in Latin America and Argentina

Alberto Elisavetsky and María Victoria Marun

Chapter 23. ODR in Europe

Marta Poblet and Graham Ross

Chapter 24. Online Dispute Resolution and Africa

Ayodele Musibau Kusamotu

Chapter 25. Online Dispute Resolution in China: Today and Future

Anyu Lee

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