Online Dispute Resolution: Theory and Practice 2nd Edition

Arbitration / Mediation / Litigation

Online Dispute Resolution: Theory and Practice 2nd Edition

Edited by Daniel Rainey · Ethan Katsh · Mohamed S. Abdel Wahab
Eleven International Publishing May 2021

Specifications

ISBN-13
9789462361836
Publisher
Eleven International Publishing
Publication
May 2021
Format
Hardback
Jurisdiction
Netherlands ? Countri(es) for reference only

Details

Online Dispute Resolution - Theory and Practice is intended to provide an in-depth analysis and overview of not only the past and present but also the future of Online Dispute Resolution. It serves as a guide to scholars and practitioners having an interest in the interplay between dispute resolution, ICTs and AI applications. The book employs international, comparative, empirical, and interdisciplinary approaches to a myriad of legal and technical issues across the ODR spectrum. ODR is a field that lies at the intersection of dispute resolution and technology and our challenge has been to examine the many different areas that are being touched by these elements of modern life. This second edition updates information about ODR around the world, extends and brings up to date ODR approaches to facilitation, mediation, arbitration, and ecommerce, and adds important information about new technologies like blockchain and artificial intelligence.

Online Dispute Resolution - Theory and Practice is a must read text by scholars, practitioners, academics, and researchers in the dispute resolution and information technology field.

Table of Contents

Foreword - Richard Susskind
Introduction xiii
Chapter 1. Online Dispute Resolution (ODR): A Look at History
Ethan Katsh
Chapter 2. Ethical Principles and Standards for Online Dispute Resolution
Leah Wing and Daniel Rainey
Chapter 3. Lessons from Online Dispute Resolution for Dispute System Design
Orna Rabinovich-Einy and Ethan Katsh
Chapter 4. The Human Touch in ODR: Trust, Empathy, and Social Intuition in Online Negotiation and Mediation
Noam Ebner
Chapter 5. ODR and the Justice System
Larry W. Bridgesmith
Chapter 6. ODR Accessibility for Persons with Disabilities: We Must Do Better
David Allen Larson
Chapter 7. Online Dispute Resolution Data Security
Chris Draper
Chapter 8. ODR and Cultural Components of Dispute Engagement
Daniel Rainey and Alma Abdul-Hadi Jadallah
Chapter 9. ODR for E-Commerce: Legal Standards and Developments in Asia and Europe
Pablo Cortés, Aura Esther Vilalta Nicuesa and Chittu Nagarajan
Chapter 10. Online Dispute Resolution in US Courts Looking Back and Going Forward
Paul Embley and Lise Embley
Chapter 11. ODR and Social Justice: Technology Not Tricknology
Benjamin G. Davis
Chapter 12. Online Dispute Resolution and Ombudsmanship, Observations on the Use of ODR by Ombudsman Practitioners
Frank Fowlie, Clare Fowler and Herb Waye
Chapter 13. The Wake-Up to the Virtual Space in Arbitration
Mirèze Philippe and Mohamed Abdel Wahab
Chapter 14. ODR and Negotiation
Michael Wolf
Chapter 15. ODR and Mediation
Noam Ebner and Daniel Rainey
Chapter 16. ODR and Peacetech
Colin Rule
Chapter 17. Artificial Intelligence and the Future of Dispute Resolution – The Age of AI-DR 471
Orna Rabinovich-Einy and Ethan Katsh
Chapter 18. Application of the General Data Protection Regulation and Cybersecurity Requirements to Digital Dispute Resolution
Kathleen Paisley
Chapter 19. Smart Contracts and Blockchain
Brandon Malone
Chapter 20. ODR in Canada
Karim Benyekhlef and Nicolas Vermeys
Chapter 21. ODR and Innovation in the United States
Amy J. Schmitz and Janet Martinez
Chapter 22. Mediation and ODR in Latin America and Argentina
Alberto Elisavetsky and María Victoria Marun
Chapter 23. ODR in Europe
Marta Poblet and Graham Ross
Chapter 24. Online Dispute Resolution and Africa
Ayodele Musibau Kusamotu
Chapter 25. Online Dispute Resolution in China: Today and Future
Anyu Lee
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