Introduction
Ellen Davis
OpRisk & Compliance
PART I: WHERE IS OPERATIONAL RISK TODAY?
1 Operational Risk Management - The View from the Trenches
Angus Grandfield
JPMorgan
2 The Advanced Measurement Approach - Finishing It
Jeremy Quick
Guernsey Financial Services Commission
3 Consistent Quantitative Operational Risk Measurement and
Regulation: Challenges of Model Specification, Data Collection
and Loss Reporting
Andreas A. Jobst
International Monetary Fund, Monetary and Capital Markets
Department
PART II: EXTRACTING VALUE FROM THE AMA
4 Challenges in AMA Implementation: Finding a Balance
Between Regulatory and Internal Requirements
Karsten Stickelmann
Deutsche Bundesbank
5 How to Create Value from Loss Data Pooling
Johannes Voit
Deutscher Sparkassen- und Giroverband
6 Beyond Regulatory Compliance - Deriving Value from
Operational Risk Data
Alfred Seivold
Federal Deposit Insurance Corporation
7 Driving an Effective and Efficient Control Self-assessment
Programme
Lim Him Chuan
DBS Bank Ltd
PART III: OPERATIONAL RISK AND THE ENTERPRISE
8 Creating Value in ORM - a Business Line Perspective
Mike Haubenstock
SunTrust Mortgage
9 Implementing a Practical ORM System in the Context of ERM
in an Era of Financial and Regulatory Convergence via Business
Process Governance
Guan Seng Khoo
Standard Chartered Bank
10 Delivering Value through Business Continuity Management
Peter Poulos
Morgan Stanley
11 Operational Risk in Enterprise Risk Management
Andrew Brand, Mustafa Cavus
Threadneedle AssetManagement
PART IV: UNLOCKING THE POTENTIAL OF EFFECTIVE CULTURE
AND GOVERNANCE
12 Op Risk Governance: Sustaining the Importance of Operational
Risk Management
Ashish Dev
Promontory Financial
13 Operational Risk and Communication Conduits
Eric Holmquist
Advanta Bank Corp.
14 The Role of Reputation Risk in ORM
Ladd Muzzy
Ernst & Young LLP
15 Leveraging Information Technology Governance for
Operational Risk Management
Ramakrishnan S. Kannan
i-flex Consulting