Operations Management, Second Edition

Operations Management, Second Edition

Edited by David Kruger · Roy Ramphal
Oxford University Press February 2009

Specifications

ISBN-13
9780195984774
Publisher
Oxford University Press
Publication
February 2009
Format
Paperback , 424 pages
Jurisdiction
International ? Countri(es) for reference only

Details

  • This will be a contemporary South African text retaining a current balance between its 'hands-on' university of technology market and its strategic Unisa one. The holistic appreciation for the subject remains a strong focus.

Operations Management is an undergraduate text at universities and universities of technology that focusses on the managerial practices required in the manufacturing of products and provision of services.

Readership: This is a core textbook for undergraduate students within a focussed area of management. It is suitable as a one year course or spread over two semester modules.

Table of Contents

PART I: Introduction to operations management and quality imperative
1: What is operations management?
2: Forecasting
PART II: Operations management in action
3: Design of goods and services
4: Processes
5: Quality management
6: Quality tools and techniques
7: Supply chain management
PART III: Contemporary integrated concepts of operations management
8: Inventory management
9: Materials requirements planning
10: Capacity planning
11: Aggregate planning
12: Scheduling
13: Enterprise resources planning
PART IV: Current and future operations management challenges
14: Operations management challenges
15: Customers and suppliers

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