Contract Law

Outsourcing Contracts: A Practical Guide (3rd edition)

By Amanda Lewis
Sweet & Maxwell U.K. July 2009

Specifications

ISBN-13
9781905121373
Publisher
Sweet & Maxwell U.K.
Publication
July 2009
Format
Paperback
Jurisdiction
International ? Countri(es) for reference only

Details

The new edition will additionally include separate chapters covering outsourcing in major EU jurisdictions, as well as the two largest outsourcing market jurisdictions – India and China. There will also be a brand new chapter covering competition issues.

Table of Contents

             INTRODUCTION

  • Defining Successful Outsourcing
  • PREPARATION
  • Preparation by the Customer
  • A Competitive Procurement Process
  • Selecting a Preferred Supplier
  • The Project Plan
  • Preparation by the Supplier
  • SERVICES
  • The Service Description
  • Control over how the Services are Provided
  • Service Levels or Key Performance Indicators
  • Governance
  • Dealing with Disputes
  • Customer Dependencies
  • STRUCTURE
  • Equipment
  • Software and Intellectual Property Rights
  • Property Aspects
  • Treatment of Assets During Term
  • Different Supplier Models
  • CHARGING
  • The Charging Regime
  • Service Credits
  • Ensuring Competitive Charges
  • Transformational and Developmental
  • CHANGE
  • Change Management
  • TERMINATION
  • Term and Termination Rights
  • The Termination Decision
  • Implications of Termination
  • INSOLVENCY AND PEOPLE ISSUES
  • Insolvency Issues
  • People Issues
  • LIABILITY
  • Liability and Risk
  • Limitations of Liability
  • Confidentiality, Data Protection and Security
  • REGULATIONS
  • Financial Services Sector
  • Public Sector Outsourcing
  • Competition Issues
  • INTERNATIONAL OUTSOURCING
  • France
  • Germany
  • Ireland
  • Italy
  • The Netherlands
  • Spain
  • Switzerland
  • Scandinavia
  • India and China

About the Author

 Amanda Lewis, Berwin Leighton Paisner LLP

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