Process Reengineering in Action: A Practical Guide to Achieving Breakthrough Results

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Process Reengineering in Action A Practical Guide to Achieving Breakthrough Results

By Richard Y. Chang
Pfeiffer April 1999

Specifications

ISBN-13
9780787950965
Publisher
Pfeiffer
Publication
April 1999
Format
Paperback , 107 pages
Jurisdiction
International ? Countri(es) for reference only

Details

A must-read if you are involved with a reengineering effort or are considering one. This guidebook's practical and applicable approach makes it the perfect hands-on tool as you redesign and re-create your targeted processes.
 

About the Author

RICHARD CHANG is president and CEO of Richard Chang Associates, Inc., a consulting and publishing firm whose clients include Toshiba, Marriot, Citibank, Fidelity Investments, Nabisco, and McDonald's. He currently serves as chair of the board for the American Society for Training and Development. He lives near Irvine, California.

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