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Process Reengineering in Action

Process Reengineering in Action: A Practical Guide to Achieving Breakthrough Results

Process Reengineering in Action A Practical Guide to Achieving Breakthrough Results

Author: Richard Y. Chang
Publisher: Pfeiffer
ISBN: 9780787950965
Published In: April 1999
Format: Paperback , 107 pages
Jurisdiction: International ? Disclaimer:
Countri(es) stated herein are used as reference only

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A must-read if you are involved with a reengineering effort or are considering one. This guidebook's practical and applicable approach makes it the perfect hands-on tool as you redesign and re-create your targeted processes.

RICHARD CHANG is president and CEO of Richard Chang Associates, Inc., a consulting and publishing firm whose clients include Toshiba, Marriot, Citibank, Fidelity Investments, Nabisco, and McDonald's. He currently serves as chair of the board for the American Society for Training and Development. He lives near Irvine, California.

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