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Professional Services Leadership Handbook: How to Lead a Professional Services Firm in a New Age of Competitive Disruption

Professional Services Leadership Handbook: How to Lead a Professional Services Firm in a New Age of Competitive Disruption

Author: Nigel Clark
Publisher: Kogan Page
ISBN: 9780749477349
Published In: August 2017
Format: Paperback
Jurisdiction: U.K. ? Disclaimer:
Countri(es) stated herein are used as reference only

$70.96

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Contents

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Professional services firms - from the legal sector to accountancy, consulting and beyond - face increased disruption. Service delivery models are under pressure to adapt to changing client expectations. Technology offers new ways of working with clients, but changes the skills profile required of professionals, and threatens the traditional people-centred business model. The Professional Services Leadership Handbook equips leaders, and aspiring leaders, with tools and insights both to tackle these long-term disruptive trends and to maximise their firm's profitability today.

Leaders of professional services firms find themselves with a daunting, but exciting, range of challenges ahead. Using practical insights drawn from experienced professional services leaders, the Professional Services Leadership Handbook explores new models and working practices to address four components of strategic leadership: clients, business, people and self leadership. It offers clear-sighted analysis of common pain points, and provides innovative solutions for dealing with them. This practical guide is designed for everyone involved in leadership decisions, whether that be a practice area, sector group, business function, or even firm-wide leadership role. It will help readers to focus their attention on the activities that will really make a difference to the success of their firm.

Section - ONE: Business Leadership

Chapter - 01: Vision – How to Create and Implement a Robust Strategic Plan

Chapter - 02: Innovation – How to Reap the Benefits of Innovation in your Firm

Chapter - 03: Performance – How to Improve the Profitability of Client Engagements

Section - TWO: Client Leadership

Chapter - 04: Understanding – How to Stay Attuned to the Changing Needs of your Clients and Markets

Chapter - 05: Connecting – How to Foster a Client-Focused Culture in your Firm

Chapter - 06: Sales – How to Improve your Firm’s Client Development Success

Section - THREE: People Leadership

Chapter - 07: “Future-Fit” – How to Foster a Commercial Mind-Set in your Firm

Chapter - 08: Motivate and Collaborate – How to Create High-Performing Teams

Chapter - 09: Performance – How to Establish a Culture of Continuous Improvement