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Rebuilding Trust in Banks

Rebuilding Trust in Banks The Role of Leadership and Governance

  • Author:
  • Publisher: John Wiley & Sons
  • ISBN: 9781118550380
  • Published In: January 2014
  • Format: Hardback , 320 pages
  • Jurisdiction: International ? Disclaimer:
    Countri(es) stated herein are used as reference only

List Price: HKD 750.00

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  • Contents 
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    An outline of the core principles and strategies required to restore the credibility of the global finance industry

    Since 2008, the global financial industry has lurched from crisis to crisis, calamity to calamity, resulting in an epic loss of public trust in banking and financial institutions. Rebuilding Trust in Banks argues that this series of disasters have usually been the result failures of leadership and governance, combined with unenforced systems of checks and balances. Often, leaders lose their way, believing their own hype and buying into their own propaganda. The more successful these leaders are initially the greater their self-confidence grows along with the certainty that they’re right. The result is a dangerous hubris with no countervailing power to stop or change reckless, unethical, or self-interested strategies. This book offers a solution, with useful benchmarks for corporate governance and a global perspective.

    • Features effective best practices for ensuring good corporate governance and responsible leadership in banking and finance
    • Written by a renowned expert in corporate governance with more than 40 years of experience, particularly in Asia
    • Intended for corporate leaders and board members in financial companies, as well as regulators, advisors, and students

    If banks and other financial institutions truly want to rebuild the trust they once enjoyed, this practical and prescriptive guide offers effective best practices that can—and should—be widely implemented throughout the industry.

  • Preface xi

    Acknowledgments xix

    Chapter 1 Leadership: A Force for Change 1

    Napoleon—Leadership Lessons 13

    Conclusion 17

    Notes 17

    Chapter 2 Leadership: From Success to Failure 25

    Stan O’Neal 28

    Jimmy Cayne 30

    Dick Fuld 33

    Fred Goodwin 37

    Conclusion 42

    Notes 43

    Chapter 3 Setting the “Tone at the Top” 47

    Conclusion 60

    Appendix 3A Board Questions Regarding the “Tone at the Top” 63

    Notes 68

    Chapter 4 Ethics in Finance 71

    Systemic Integrity 72

    Market Integrity 75

    Regulatory Integrity 78

    Organizational Integrity 81

    Personal Integrity 81

    Four Ethical Lenses 90

    Conclusion 93

    Notes 94

    Chapter 5 The Role of the Board: Theory and Reality 97

    Blurring of the Boundaries 99

    Role of the Chair 113

    Role of the CEO 116

    Role of Committees 117

    Why Boards Failed 117

    Conclusion 121

    Appendix 5A The Role of Board Committees 123

    Notes 126

    Chapter 6 Leadership, Governance, Strategy, and Risk 131

    Choice of Strategy 133

    Avoiding Cultural Risk 144

    Failure of Effective Implementation 146

    Questions Regarding Risk 148

    Conclusion 154

    Appendix 6A Board Questions Regarding Strategy 156

    Appendix 6B Board Questions Regarding Risk 165

    Notes 170

    Chapter 7 Developing Suitable Leaders 175

    Succession Planning 175

    Talent Management 186

    The Impact of Remuneration and Reward on the Suitability of Leaders 193

    Conclusion 194

    Appendix 7A Board Questions to Ensure Suitable People 197

    Notes 203

    Chapter 8 Ensuring Organizational Integrity 205

    Creating a Compatible Culture 205

    Problems of Compliance 209

    Instituting Appropriate Controls 215

    Conclusion 223

    Appendix 8A Creating a Suitable ERM Framework 226

    Notes 241

    Chapter 9 Governance: The Wise Restraints That Set Men Free 245

    Why Corporate Governance Matters 245

    Three Components of Good Governance 251

    Overlaps, Underlaps, and Turf Wars 260

    Regulatory Arbitrage Based on Different Philosophies of Regulation 261

    Inadequate Sanctions and Penalties 262

    The Way Forward 263

    Conclusion 264

    Notes 265

    Chapter 10 Leadership with Governance: Rebuilding Trust in Banks 271

    Leadership Alone Is Not Enough 271

    Governance Failed 272

    What Is Needed to Rebuild Trust 276

    Conclusion 286

    Notes 290

    About the Author 295

    Index 297

  • JOHN ZINKIN is Managing Director of Zinkin Ettinger Sdn Bhd and a faculty member of the Iclif Leadership and Governance Centre, Malaysia, specializing in training boards in ethics and governance. Mr. Zinkin previously served as managing director of corporate governance at the Iclif Leadership and Governance Centre, Malaysia. Prior to that, he was CEO of the Securities Industry Development Corporation (SIDC)—the training and development arm of the Malaysian Securities Commission, where he was responsible for taking the company from its incorporation to financial self-sufficiency. Mr. Zinkin has more than forty years' experience in business, twenty-eight of which have been in Asia, where he held senior line management and corporate strategy/business development positions in major multinational manufacturing, marketing, and consulting companies.

    In 2013, Mr. Zinkin was awarded the Panglima Makhota Wilayah (PMW) by the federal government of Malaysia, which carries the title of Datuk for services to the nation. John attended the London Business School where he received an MSc in Business Administration, and Oxford where he received a BA in Politics, Philosophy and Economics.

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