Results Now for Nonprofits: Purpose, Strategy, Operations, and Governance
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Results Now for Nonprofits Purpose, Strategy, Operations, and Governance

By Mark Light
John Wiley & Sons January 2011

Specifications

ISBN-13
9780471758242
Publisher
John Wiley & Sons
Publication
January 2011
Format
Hardback , 287 pages
Jurisdiction
International or US ? Countri(es) for reference only

Details

Build your nonprofit into a high performer with this practical approach to purpose, strategy, operations, and governance

Planning is vital to achieving your nonprofit's purpose—too bad most nonprofits are strapped for time. Not anymore.

Using a lightning-fast and inclusive process, Results Now® puts purpose, strategy, operations, and governance into one user-friendly, comprehensive plan that your board can pass in a single vote and your organization can maintain as a regular part of its business throughout the year.

Results Now for Nonprofits relies on accountability and performance measurement to increase the level of effective decision-making. This "big picture first, details next" planning process helps you:

  • Use the Results Now master plan as a centerpiece of board meetings and as a standard part of board meeting advance information

  • Foster a welcome climate for give-and-take strategic thinking

  • Clarify the organization's story for the community and keep people on point about what's important

  • Develop team cohesion

  • Orient newer leadership members and recharge seasoned ones

  • Attract new funders who reward nonprofits who plan

A must-have for all nonprofit executives and directors, members of boards and trustees, and nonprofit managers, Results Now for Nonprofits is a results-driven, practical tool that will help your organization achieve its mission, values, and destiny.

Table of Contents

Preface.

Acknowledgments.

Part I: Setting the Frame.

Chapter 1: The Four Pillars of High-performance.

Defining High Performance.

The Third Envelope.

Chapter 2: Planning Rules.

Just Say No.

Just Say Yes.

Show Me the Money.

Bottom Lines.

Chapter 3: All Together.

Master Plan.

Be Quick.

Part II: Purpose.

Chapter 4: Values.

Getting Real.

Talk that Walks.

Chapter 5: Mission.

Who are our Customers?

What Difference do we Make?

How are we Better than our Rivals?

The Sweet Spot.

Hoop Dreams.

Part III: Strategic Plan.

Chapter 6: Lines of Business.

What Are We Doing Now.

Means and Ends.

Making Lines of Business.

Chapter 7: Success Measures.

Measuring Unmeasurable.

Why Measure.

Making Success Measures.

Chapter 8: Vision Statement.

Vision Types.

Making Statements.

Chapter 9: Vision Strategies.

Making Strategies.

Part IV: Operating Plan.

Chapter 10: Goals.

Department Map.

Making Goals.

Chapter 11: Budget.

Part V: Governance Plan.

Seven Realities.

Chapter 12: Delegation.

Low Hanging Fruit.

Duties.

Guidelines.

Chapter 13: Accountability.

Agendas.

Assessments.

Chapter 14: Smart Board.

Help Me Help You.

Adding Value.

Appendix A: BAM.

Appendix B: First Cut.

Appendix C: Final Answer.

Appendix D: Board Meeting Advance Information Template.

Notes.

About the Author.

Index.

About the Author

MARK LIGHT has more than twenty years of frontline leadership experience. Known for his contagious enthusiasm, he is President and founder of First Light® Group, with Putting Your Future within Reach® and Results Now® services including coaching, presentations, and publications. He currently teaches at the Mandel Center for Nonprofit Organizations at Case Western Reserve University, where he received the 2010 Mandel Center Teaching Award. He holds an MBA from UCLA and a PhD from Antioch University.

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