About the Author vii
Preface to the 2nd Edition xv
Introduction 1
Section One: The Stuff You Need to Know 9
1 Why Self-Confidence is the X-Factor for Life 11
2 Taking the “Con” Out of Confidence 29
3 Who Crushed Your Confidence? Your Upbringing 47
4 Who Crushed Your Confidence? Other Influences 75
Section Two: The Stuff that Will Really Help 95
5 You’ll Get By with a Little Help from Your Friends 97
6 How to Be Your Own Best Mate 123
7 How to Shine When Your Neck’s on the Line 151
8 What to Do When the Ship Hits the Flan 197
9 How to Handle Conflict Confidently 223
10 Have You Got the Confidence to Go M.A.D.? 249
How it Worked for Me 269
More Stuff That Will Help 277
Time for Some Gratitude 279
Bring Paul McGee to Your Organisation 283
Index 285