Stepping Up: A Road Map for New Supervisors, Facilitator's Guide, CD-ROM Included
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Stepping Up A Road Map for New Supervisors, Facilitator's Guide, CD-ROM Included

Edited by Miki Lane · Marilynne Malkin · Wendy Shanken · Dennis Cavendish
Pfeiffer December 2007

Specifications

ISBN-13
9780787987145
Publisher
Pfeiffer
Publication
December 2007
Format
Loose-leaf , 96 pages
Jurisdiction
International ? Countri(es) for reference only

Details

The Stepping Up Facilitator’s Guide offers you the tools and guidance you need to prepare and implement an effective one-day workshop for first-time and aspiring supervisors. This proven workshop gives you the tools and materials you need to present an accurate, real-life picture of what it means to be a supervisor, the expectations for the position, the skills and knowledge required as a supervisor, and the path to effectively supervise others

Table of Contents

Preface.

Introduction to the Facilitator’s Guide.

Module 1: Introduction.

Module 2: The Role of the Supervisor.

Module 3: The Challenges You Face as a New Supervisor.

Module 4: Taking the First Step.

Module 5: Performance Components.

Module 6: Provide Clear Expectations.

Module 7: Enhance Ability.

Module 8: Promote Engagement.

Module 9: Supervisory Competencies.

Module 10: Your Personalized Road Map.

Module 11: Conclusion.

About the Authors.

Pfeiffer Publications Guide.

About the Author

Miki Lane is the founder of MVM Communications and a specialist in human performance improvement and instructional technology.

Wendy Shanken is a senior management consultant and trainer in multicultural communications and supervision.

Marilynne Malkin is a senior performance consultant for MVM Communications with years of experience managing and designing training projects.

Dennis Cavendish is a contractual writer who draws on his experience both as professional editor and writer in the area of business management.

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