Stepping Up A Road Map for New Supervisors, Participant Workbook

Module 2: The Role of the Supervisor.

Module 3: The Challenges You Face as a New Supervisor.

Module 4: Taking the First Step.

Module 5: Performance Components.

Module 6: Provide Clear Expectations: “I Know”.

Module 7: Enhance Ability: “I Can”.

Module 8: Promote Engagement: “I Want To”.

Module 9: Supervisory Competencies.

Module 10: Your Personalized Road Map.

Appendix 1: Development Worksheets.

Appendix 2: Developmental Strategies.

Bibliography.

Miki Lane is the founder of MVM Communications and a specialist in human performance improvement and instructional technology.

Wendy Shanken is a senior management consultant and trainer in multicultural communications and supervision.

Marilynne Malkin is a senior performance consultant for MVM Communications with years of experience managing and designing training projects.

Dennis Cavendish is a contractual writer who draws on his experience both as professional editor and writer in the area of business management.