Legal Profession

Strategic Intelligence for Law Firms

By Laura Slater
Ark Group August 2016

Specifications

ISBN-13
9781783582402
Publisher
Ark Group
Publication
August 2016
Format
Paperback
Jurisdiction
U.K. ? Countri(es) for reference only

Details

In today’s modern, techno-centric world with its endless endless supply of data, and the multitude of ways to collect and utilize it, Intelligence has become the best tool for law firms when it comes to understanding client needs, offering quality value-oriented services, and garnering and retaining business.

Ark Group's new report Strategic Intelligence for Law Firms offers a robust overview of how, and why, strategic use of intelligence can foster real results in your firm.

Featuring advice and case studies from experts in business development; analytics; and the ABC of artificial, business, and competitive intelligence, Strategic Intelligence for Law Firms covers topics including:

  • Client success through better intelligence
  • Why client intelligence is (or should be) the new CI for law firms
  • Balancing pricing and client perceptions of value
  • Utilizing multiple intelligence sources to create an opportunity scoring assessment
  • Developing a CI function in a resource-constrained environment
  • Compiling a useful and user-friendly competitive intelligence report
  • Design, Thinking, and the why of BI
  • Using software to increase access to legal services
  • The evolution from business intelligence to artificial intelligence

Table of Contents

Executive summary
About the authors
Chapter 1: Client success through better intelligence
Chapter 2: Why client intelligence is (or should be) the new CI for
Chapter 3: Balancing pricing and client perceptions of value
Chapter 4: Utilizing multiple intelligence sources to create an opportunity scoring assessment
Chapter 5: Developing a CI function in a resource-constrained environment
Chapter 6: Compiling a useful and user-friendly competitive intelligence report
Chapter 7: Design Thinking and the why of BI
Chapter 8: URLs or UPL? Using software to close the access to justice gap
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