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Talent Tectonics: Navigating Global Workforce Shifts, Building Resilient Organizations and Reimagining the Employee Experience

Talent Tectonics: Navigating Global Workforce Shifts, Building Resilient Organizations and Reimagining the Employee Experience

  • Author:
  • Publisher: John Wiley & Sons
  • ISBN: 9781119885184
  • Published In: August 2022
  • Format: Hardback , 320 pages
  • Jurisdiction: International ? Disclaimer:
    Countri(es) stated herein are used as reference only

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    How to attract, retain, develop, and engage people for a changing world of work

    Shifting demographics combined with the digitalization of all aspects of life are transforming the nature of work. This is forcing companies to rethink how they design jobs and recruit, develop, and engage employees.

    In Talent Tectonics: Navigating Global Workforce Shifts, Building Resilient Organizations, and Reimagining the Employee Experience, Dr. Steven Hunt explains how technology is changing the purpose of work and why creating effective employee experiences is critical to building organizations that can thrive in a world of accelerating change and growing skill shortages.

    In the book, you’ll find insights from the perspective of a person who has worked with thousands of companies around the globe using technology to build effective workforces. The book explores how business strategy, organizational psychology, and work technology interact to create nimble companies. The book discusses the future, but its focus is on the present, identifying things companies can do now to attract critical talent and create resilient organizations including:

    • How to manage different types of employee experiences to create engaged and adaptable workforces
    • How technology can enable large organizations to act more like small, agile, entrepreneurial companies.
    • Rethinking employee recruitment, development, and engagement to create supportive, inclusive, and resilient organizational cultures

    Perfect for human resources professionals, employee experience managers, and business leaders responsible for building effective workforces, Talent Tectonics belongs in the libraries of every leader, employee, and professional invested in ensuring that their organization can attract, retain, and develop the talent needed to achieve its strategic goals.

  • Acknowledgments 7

    Foreword by Dave Ulrich 9

    Introduction: How We Managed People in the Past Will Not Work in the Future 11

    Content Overview 14

    The Vocabulary Used in This Book 20

    Applying These Concepts to the World You Live and Work In 22

    Chapter 1: Talent Tectonics: Forces Reshaping Work and Workforces 23

    The Impacts of Digitalization 26

    The Impacts of Demographics 33

    Applying These Concepts to the World You Live In 41

    Chapter 2: Employee Experience and Workforce Adaptability 42

    People: A Constant Resource in a Changing World 44

    Employee Experience and Workforce Adaptability 47

    Creating Effective Employee Experiences 49

    Employee Experience Management and Business Performance 51

    Understanding and Improving Employee Experiences 52

    Addressing the Subjective Nature of Employee Experience 55

    Employee Experience and Organizational Stakeholders 57

    Applying the Concepts in This Chapter to Your Organization and Work Environment 60

    Chapter 3: Work Technology and Organizational Agility 62

    What It Means to Act like a Small, Agile Entrepreneurial Company 65

    What Needs to Be Automated and Augmented to Create More Agile Organizations 68

    How Work Technology Is Transforming Workforce Management 72

    Workforce Orchestration Technology Solutions 75

    Workforce Collaboration Technology Solutions 78

    General Workforce Technology Applications 80

    Linking Work Technology to Business Operations Technology 84

    Adaptability, Technology, and Culture 86

    Applying These Concepts to the World You Live In 88

    Chapter 4: Designing Organizations to Provide Positive Employee Experiences 90

    Why People Join Organizations 93

    How Job Design Affects Employee Experience 95

    How the Design of Groups, Teams, and Departments Affects Employee Experience 102

    How Management and Leadership Structures Affect Employee Experience 105

    Managing Restructurings and Downsizings with Experience in Mind 108

    How Work Technology Is Influencing the Design of Organizations 111

    Applying These Concepts to the World You Live In 113

    Chapter 5: Filling Positions and the Experience of Moving into New Roles 114

    How Job Design Affects Staffing 117

    Selecting Candidates and Getting the Right Fit 125

    Transitioning, Welcoming, and Departing 126

    Dynamic and Temporary Staffing 129

    How Work Technology Is Changing the Ways Organizations Fill Positions 131

    Applying These Concepts to the World You Live In 133

    Chapter 6: Developing Capabilities and the Employee Experience of Learning 135

    Context: Designing Jobs That Motivate and Enable People to Develop 138

    Capabilities: Helping Employees Define Development Goals 142

    Content: Giving Employees Access to Resources to Build New Capabilities 148

    Culture: Creating an Organizational Environment That Supports Development 150

    Applying These Concepts to the World You Live In 152

    Chapter 7: Creating Engagement and Employee Experiences That Inspire Successful Performance 153

    The Performance Management Dilemma 156

    Aligning Performance Expectations 159

    Increasing Awareness of Performance 161

    Managing Differences in Performance 166

    Compensation and Performance 173

    Applying These Concepts to the World You Live In 179

    Chapter 8: Increasing Efficiency, Ensuring Compliance and Security, and Building Culture 181

    What It Means for an Organization to Value Something 183

    Increasing Efficiency: Valuing Employees’ Time 185

    Managing Risks: Valuing Employees’ Security, Legal Rights, and Safety 188

    Employee Experience and Organizational Safety Climate 192

    Employee Experience and Corporate Ethics 193

    Building Socially Responsible Cultures: Valuing the Wellbeing of Employees and Their Communities 193

    Applying These Concepts to the World You Live In 200

    Chapter 9: Using Employee Data to Guide Business Decisions 202

    Understanding the Value of Employee Data 204

    Having Useful Employee Data 206

    Being Aware of Employee Data 208

    Knowing How to Interpret Employee Data 211

    Managing Employee Data Risks 214

    Linking Employee Data to Business Results 216

    Applying Concepts in This Chapter to the World You Live In 217

    Chapter 10: Changing Employee Experience 220

    Knowing What to Change 222

    Expertise and Influence 225

    Understanding Available Technology 228

    Gaining Support and Cooperation 231

    Applying Concepts in This Chapter to the World You Live In 235

    Chapter 11: Employee Experience and the External Environment 237

    Blending Education and Work 240

    Maximizing Labor Force Potential 244

    Technological Accessibility 247

    Corporate Social Advocacy 248

    Applying Concepts in This Chapter to the World You Live In 249

    Chapter 12: Where Do We Go from Here? Shaping the Future of Employee Experience 251

    Applying Concepts in This Chapter to the World You Live In 254

    Appendix: The Peloton Model of Team Performance 259

    References 263

    About the Author 8

    Index

  • Steven T. Hunt, PhD, (https://steventhunt.com/; Seattle, WA) is the Chief Expert Work & Technology at SAP. Dr. Hunt’s work focuses on design and use of technology-enabled processes to improve workforce agility, productivity, experience, engagement, and well-being. An internationally recognized industrial-organizational psychologist, he has played a central role in creating human resource solutions that have positively influenced millions of employees around the globe. He has personally worked with more than a thousand companies around the world exploring the intersection of business performance, human resource technology, and employee psychology. A recognized HR thought leader, Dr. Hunt regularly speaks on topics related to the changing nature of jobs, organizations, talent management, and the experience of work and has written hundreds of articles and several books on strategic HR methods.

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