Technology Best Practices

Edited by Robert H. Spencer · Randolph P. Johnston
John Wiley & Sons October 2002

Specifications

ISBN-13
9780471203766
Publisher
John Wiley & Sons
Publication
October 2002
Format
Hardback , 312 pages
Jurisdiction
International ? Countri(es) for reference only

Details

  • Offers access to www.technologybestpractices.com web site containing sample planning templates, contingency plans, policies, annual inventory worksheet, and Help Desk.
  • Includes strategic technology planning, and managing and training techniques
  • Shows how to apply technology tools to improve business.

Table of Contents

Preface.

Chapter 1- Why Technology Best Practices ?

Chapter 2- Technology Planning Best Practices.

Chapter 3- Policies and Procedures Best Practices.

Chapter 4- Contingency Planning Best Practices.

Chapter 5- Managing Technology Best Practices.

Chapter 6- Managing It Staff and Users.

Chapter 7- Software Selection Best Practices.

Chapter 8- Hardware Selection and Maintenance Best Practices.

Chapter 9- Network Communications Best Practices.

Chapter 10- Network Management and Security Best Practices.

Chapter 11- Remote Technology Best Practices.

Chapter 12- Emerging Technology Best Practices.

Index.

About the Author

ROBERT H. SPENCER, PhD, is President of Network Management Group, Inc., Florida. He is a nationally recognized consultant, writer, and educator. He is a widely published futurist and speaker on the subject of technology in business.
RANDOLPH P. JOHNSTON is Executive Vice President, Network Management Group, and Executive Vice President of K2 Enterprises. He has twenty-five years' management and technology consulting experience and speaks on many topics. He has been a quiet influence in the development of the technology underlying personal computers, local area networks, and accounting software.

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