Human Resources Leadership

The 60-Minute Active Training Series How to Speak Up Without Putting Others Down, Leader's Guide

Edited by Mel Silberman · Freda Hansburg
Pfeiffer November 2004

Specifications

ISBN-13
9780787973551
Publisher
Pfeiffer
Publication
November 2004
Format
Paperback , 32 pages
Jurisdiction
International ? Countri(es) for reference only

Details

Assertive people are able to clearly make their point, speak their mind, and express their needs while maintaining others’ self-esteem. How to Speak Up Without Putting Others Down, Leader’s Guide from the popular 60-Minute Active Training Series offers facilitators a ready-made, effective one hour program that will teach participants to express themselves clearly, directly, and tactfully. Specifically, participants will learn how to
  • Express themselves in a straightforward way¾without offending others
  • Stand their ground, tactfully even in the face of resistance
  • Persist with people who fail to fo

Reviews

"In less time than it takes to go out to lunch, participants gain valuable knowledge, master practical techniques, and acquire skills immediately applicable to personal or professional situations. Practical, participative, producing results—what more could any trainer or performance-improvement technologist want?"
--Elaine Biech, author, Training for Dummies

Table of Contents

Introduction.

Program Overview.

Program Outline.

Program Directions.

Facilitation Tips.

References.

About the Authors.

Pfeiffer Publications Guide

About the Author

Mel Silberman is president of Active Training in Princeton, New Jersey, a consulting firm that provides courses on active training techniques, interpersonal intelligence, and team facilitation. He is the author or coauthor of the best-selling books, Active Training, 101 Ways to Make Training Active, and PeopleSmart.

Freda Hansburg is vice president of Active Training and coauthor of PeopleSmart.

 
 
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