The Blackwell Handbook of Mediation Bridging Theory, Research, and Practice

By Margaret S. Herrman
John Wiley & Sons November 2005

Specifications

ISBN-13
9781405127424
Publisher
John Wiley & Sons
Publication
November 2005
Format
Hardback , 472 pages
Jurisdiction
International or US ? Countri(es) for reference only

Details

This handbook invites readers who are interested in mediation, negotiation and conflict resolution to share the perspectives of experts in the field.
  • Contributors include scholars, mediators, trainers and negotiators, all of whom are passionate about their work.
  • Emphasises both internal and external factors as important sources of influence when negotiating conflicts.
  • Explores the cultural and institutional frameworks that have shaped intervention processes.
  • Considers what techniques might work when, how and why.
  • Demonstrates the sophistication of contemporary studies of mediation, negotiation and conflict resolution.

Table of Contents

Acknowledgements.

Notes on Contributors..

Part I; Setting the Stage for a Dialog.

1. Introduction(Margaret S. Herrman).

2. Mediation from Beginning to End: A Testable Model (Margaret S. Herrman, Nancy Hollett, and Jerry Gale).

Part II: Mediation and Negotiation Set in Their Contextual Frames.

3. Examining Mediation in Context: Toward Understanding Variations in Mediation Programs (Craig McEwen).

4. Policy, Practice, and Politics: Bargaining in the Shadow of Whitehall (Janet Walker and Sherrill Hayes).

5. The Role of Antecedent and Procedural Characteristics in Mediation: A Review of the Research (Roselle L. Willer).

6. Applying the Comprehensive Model to Workplace Mediation Research (Brian Polkinghorn and E. Patrick McDermott).

7. Restorative Justice Mediated Dialog (Mark S. Umbreit and Robert B. Coates).

Part III: Exploring Powerful Internal Dynamics.

8. Mediation as Framing and Framing within Mediation (Barbara Gray).

9. Does the Model Overarch ten Narrative Stream (John M. Winslade and Gerald D. Monk).

10. A Facework Frame for Mediation (Stephen Littlejohn and Kathy Domenici).

11. Mediation and the Forfold Model of Justice (Donald E. Conlon).

12. The Dynamics of Power in Child Custody Mediation (Donald T. Saposnek).

13. Emotion in Mediation: Implications, Applications, Opportunities and Challenges 9Tricia S. Jones).

Part IV: Extensions.

14. Preempting Disaster: Pre-Mediation Strategies to Deal with Strong Emotions (Danile L. Shapiro).

15. The Meaning of "Social" in Interpersonal Conflict and its Resolution (Sandra Schruijer and Leopold S. Vansina).

16. Manger as Mediator: Developing a Conflict-Positive Organization Dean Tjosvlod and Fang Su).

17. Mediation and Difficult Conflicts (Morton Deutsch).

18. Enhancing Mediator Artistry: Multiple Frames, Spirit, and Reflection in Action Neil H. Katz).

19. Of Time and the River: Notes on the Herman, Hollett, and Gale Model of Mediation (Kevin Avruch).

20. Mediation at the Millennium (Dean G. Pruitt).

21. A Trainer Responds to the Model 9Zena D. Zumeta).

22. Conclusion (Margaret S. Herrman).

Index of Citations.

General Index.

About the Author

Margaret S. Herrman is the founding CEO of Herrman Group, a consultancy that helps people make decisions. She is also the founding co-principal investigator of the Mediator Skills Project at the University of Georgia. She recently retired as a Senior Associate and Director of Dispute Resolution Services at the Carl Vinson Institute of Government also at the University of Georgia.
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