The CompleteLandlord.com Ultimate Property Management Handbook

List of Icons.

Introduction.

About the Product.

SECTION ONE: INTRODUCTION TO PROPERTY MANAGEMENT.

Chapter 1 The Benefi ts of Managing Properties.

Chapter 2 The Skills, Aptitude, and Attitudes of Successful Property Managers.

Chapter 3 Build a Winning Strategy, Plan, and Team.

SECTION TWO: OPERATIONS.

Chapter 4 Beyond Record Keeping: The Importance of Systems.

Chapter 5 Property Maintenance, Repairs, and Construction.

Chapter 6 Achieving Scale: Hiring, Training, Retaining, and Compensating Property Management Personnel.

Chapter 7 Outsourcing Property Management.

SECTION THREE: TENANTS.

Chapter 8 Marketing Vacancies/Setting Rents and Terms.

Chapter 9 Setting Rents and Structuring Leases.

Chapter 10 Screening Tenants: The War Is Won before It Is Ever Fought.

Chapter 11 The Mechanics of Rent Billing, Collection, and Reporting.

Chapter 12 Tenant Relations, Communications, and Problems.

SECTION FOUR: GETTING DOWN TO BUSINESS.

Chapter 13 Entity Formation and Asset Protection.

Chapter 14 Understanding Landlord-Tenant Law including Discrimination.

Chapter 15 Rental Property Finance.

Chapter 16 Insurance.

SECTION FIVE: SPECIAL TOPICS.

Chapter 17 Specialized Housing Markets.

Chapter 18 Affordable Housing, Section 8, and Discrimination.

Chapter 19 Continuing Your Property Management Education.

APPENDIXES.

Appendix A Summary of Icon Information.

Appendix B Tour of the CompleteLandlord Site with Free Trial Membership Offer.

Appendix C Essential CompleteLandlord Worksheets, Checklists, and Other Forms.

Appendix D Associations and Other Resources.

Appendix E Glossary of Real Estate Terms.

Index.

CLL Catalog.