The Encouraging the Heart Workbook, Revised

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The Encouraging the Heart Workbook, Revised

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Become the leader who encourages your team to greatness

Getting extraordinary things done in organizations is hard work. To maintain the sparks of hope and determination, you as a leader must be able to motivate your team with appreciation, courage, and hope.

Designed to work within the context of The Encouraging the Heart Workshop or as a self-study guide, The Encouraging the Heart Workbook, from bestselling leadership experts Jim Kouzes and Barry Posner helps you understand the seven essentials of Encouraging the Heart and then develop within yourself the qualities of a true leader—one who recognizes your people's contributions, celebrates their values and victories, and "Encourages the Heart" of your team to achieve superior results.

Praise for The Encouraging the Heart Workbook

"Jim Kouzes and Barry Posner once again provide us with a collector's item. You'll not only want to do the exercises in their workbook, but you'll also redo them as your circumstances change."?—BEVERLY KAYE, founder and CEO, Career Systems International; coauthor, Love 'Em or Lose 'Em: Getting Good People to Stay

"The best workbook on recognition ever published!"?—MARSHALL GOLDSMITH, university professor, Alliant International University's Marshall Goldsmith School of Management

"After twenty years as an executive search consultant, I have no doubt that Encouraging the Heart is a key practice for leadership success and development. This powerful workbook will help you achieve both."—CLAUDIO FERNÁNDEZ-ARÁOZ, partner and executive committee member, Egon Zehnder International

"Jim Kouzes and Barry Posner provide a guided learning experience that will help you unleash your leadership power for engaging individuals in committing themselves fully to their work."?—LESLIE A. YERKES, president, Catalyst Consulting Group, Inc., author, Fun Works: Creating Places Where People Love to Work

Introduction.

1 How to Use This Workbook.

2 The Seven Essentials of Encouraging the Heart.

3 Set Clear Standards.

4 Expect the Best.

5 Pay Attention.

6 Personalize Recognition.

7 Tell the Story.

8 Celebrate Together.

9 Set the Example.

10 Moving Forward.

Appendix: Ideas for Encouraging the Heart.

Notes.

Acknowledgments.

About the Authors.

James M. Kouzes and Barry Z. Posner are the bestselling coauthors of The Leadership Challenge, The Truth About Leadership, A Leader's Legacy, Credibility, Encouraging the Heart, The Leadership Challenge Workshop, and over a dozen other books and workshops on leadership. They also developed the highly-acclaimed Leadership Practices Inventory (LPI), a 360-degree assessment tool based on The Five Practices of Exemplary Leadership. They are among the most sought-after scholars and educators on the subjects of leadership and leadership development.