JavaScript seems to be disabled in your browser.
You must have JavaScript enabled in your browser to utilize the functionality of this website.

Customer Service

Currencies:HKD

Your Language:

Browse Books

Browse Books

Ask the Experts

Home >
Human Resources >
Conflict Resolution >
The Essential Guide to Workplace Mediation and Conflict Resolution

The Essential Guide to Workplace Mediation and Conflict Resolution: Rebuilding Working Relationships

The Essential Guide to Workplace Mediation and Conflict Resolution Rebuilding Working Relationships

Author: Nora Doherty; Belinda Steffan; Marcelas Guyler
Publisher: Kogan Page
ISBN: 9780749450199
Published In: April 2008
Format: Paperback , 208 pages
Jurisdiction: International ? Disclaimer:
Countri(es) stated herein are used as reference only

Out of stock

OR

Description
Author

Details

The Essential Guide to Workplace Mediation and Conflict Resolution is a practical guide to help implement and succeed in workplace mediation and conflict resolution.

The Essential Guide to Workplace Mediation and Conflict Resolution examines the nature, process, uses and skills for employing and using mediation. The authors examine what mediation is and how it can be successfully applied to resolve issues, by presenting a range of techniques and case studies.

Applicable to not only one-on-one conflict, but also at team and board room level, this is the book for you whether you are in the front line and have to anticipate, pre-empt or defuse conflicts in support of productive working relationships, are already a mediator or are training to become one.

Nora Doherty

Nora Doherty is one of the UK leading independent consultants in the field of workplace mediation for businesses and organizations. She is the Director and founder of Professional Mediation Resolutions (PMR) Ltd who provide mediation training and independent mediators in UK and worldwide: contact via web page www.workplacemediation.co.uk

Belinda Steffan

Belinda Steffan is a Chartered Management Accountant with 12 years of experience in the SME market at all levels of management including finance director. She has set-up, grown, operated and exited from companies in industries including telecommunications, advertising/media, retail and tourism.

Marcelas Guyler

Marcelas Guyler is a business trainer, communications and development consultant, workplace mediator, Managing Director of The Human Business Limited and principal consultant of MCRG (the Mediated Cultures and Resolutions Group).

You may also be interested in these books:


Hong Kong Employment Law Manual: List Price: HKD 14,900.00

HKD 14,453.00 Save HKD 447.00 (3%)


Hong Kong Employment Ordinance: An Annotated Guide: An excellent complement to Hong Kong Employment Law Manual: List Price: HKD 14,900.00

HKD 14,453.00 Save HKD 447.00 (3%)


Hong Kong Employment Law: A Practical Guide, 5th Edition: List Price: HKD 1,500.00

HKD 1,050.00 Save HKD 450.00 (30%)


Individual Income Tax Planning for Expatriates in China, 6th Edition: List Price: HKD 1,280.00

HKD 1,241.60 Save HKD 38.40 (3%)


Armstrong's Handbook of Human Resource Management Practice, 16th Edition: Contact us for Pricing


Wolters Kluwer AI+ China HR: Contact us for Pricing


Add-on Module: Labour Law Practice (Wolters Kluwer AI+ China Law): Contact us for Pricing


CCH iKnowConnect – APAC HR and employment: Contact us for Pricing


International Labour and Employment Compliance Handbook: Contact us for Pricing


Employment Law in China: A Practical Guide: HKD 831.87

“

Ordering from Professional Bookshop is fantastic, quick delivery great products, great customer service Siti L.
This is a great bookstore and have had no problems with them and all my orders have come on time and in good condition. Yang X.
Everything is perfect. Fast delivery. I highly recommend this website to all my friends and colleagues. Thanks Hoi Man L.
So thankful I am receiving all my books, thank you to all for a great service and excellent products Clinton K.
Professional Bookshop is amazing! I've been a loyal customer for over 5 years. Returns are easy to request, book or delivery complaints are taken seriously and the customer service team is friendly and patient. Mick D.
I wanted to informed you that the customer service is excellent. They were so polite and nice. I would continue to buy books from Professional Bookshop. Jingsong C.
Fast and quick service. Easy transaction method, arrived sooner than expected. Excellent packaging and the books received are in perfect condition! Thank you very much! I love the book and its quality. Saori B.
I can order any accounting books from worldwide from Professional Bookshop. Love this website and save my time to search from internet. Lingxiao R.
It is just so easy to find what you are always looking for and sometimes you can even find it up to 80% off what you would in the normal store. Graeme R.
I love shopping on Professional Bookshop! They have a wide range of accounting book with competent prices. Free shipping in Hong Kong is also really handy! Fergus Y.
Professional Bookshop is a great bookstore, I must say. Buying books in Professional Bookshop is so easy, great and reliable. It is highly recommendable. Deborah D.
A great site to shop accounting books and everything and with discountable prices. It’s my first choice whenever i want to shop something. Most trusted site. Zeng Z.
I found the books I needed and at a very low price. I am very happy and will definitely use it in the future Brian W.
I have been using Professional Bookshop for a while now. I am very impressed with customer service and delivery. When I need to have a return it is done very diligently. Olivia L.
Professional Bookshop is my default go to for finding the best prices and reading details of law books before buying. Detailed book description is very helpful. Tracy W.
I've been using Professional Bookshop since 2011 and they actually great, I always received great service and my book arrives on time. Lisa C.

Professional Associations

Partners

Copyright © 2010-2026 Professional Bookshop Ltd. All Rights Reserved