I. The Worldview
1. Why Go Global
Because it's as easy to consult in Kuala Lumpur as it is in Kansas
o The earth isn't flat, it's right here
o We are more alike than apart
o Harsh truth: American English, American dollar, American knowledge
o Capitalism compels collaboration
2. Projecting Expertise and Building Relationships
How to be nearby from 8,000 miles away
o The trick to projecting expertise: first get the right type
o Breaking in is relatively easy to do
o Once you've formed the relationships, keep connecting
o Amplifying the impact of your brand and presence: adapting to local need
3. Creating International Presence
Alliances and the appeal of the knowledge exporter
o What Drucker said
o The local alliance
o Physical presence
o The local, formal office
II The Itinerary
4. Prerequisites for Success: Material
Creating your own time machine
o Staying on top of your game
o You don't have to be a pack animal
o When things go "bump" in the night
o There's feeling good and looking good
5. Prerequisites for Success: Personal
Educating yourself
o Education basics: before advising others, let's teach ourselves how to get things done
o Educating yourself for success: understanding countries and people
o Educating yourself for life: lifelong learning
o Educating habits: global credibility
6. Prerequisites for Success: New Paradigms
Creating global value
o Creating new value
o Make sure you know what you've got
o To make a global impact, build momentum
o Decide how you want to deliver value
o Make it easy
INTERLUDE: TRAVELOGUE
Great, not so great, odd, and bewildering aspects of life on the road
o Omar
o Alan
III The Journey
7. Applying Value-Based Pricing
Your time is not the issue and had better not be
o The philosophy of value based fees
o The fundamentals of value based pricing
o Overcoming objections and creating converts
o Using value based pricing internationally
8. Adding Value Across Cultural Distinctions
What you shouldn't adapt is as important as what you should
o Experience it yourself
o Be attuned to where and with whom you are interacting
o Celebrating together
o Reasons to ignore cultural variance
IV. Distinctive Places and Sites
9. Getting Paid
How not to accept 18 gross of native straw baskets (a true story)
o Round up the usual suspects (normal obstacles)
o Terms of endearment (how to grease the skids)
o Expenses are expensive
o The express lane
10. The Software for Global Consulting
How to make the continuing sale to yourself
o Making the ongoing sale: self-esteem
o Enthusiasm for the ongoing sale: pick your friends
o Opportunities for the ongoing sale: pick your clients
o Calibrating the ongoing sale: choose your feedback
o Progress is what matters
11. Life Balance
Enjoying the challenge with family, friends, and colleagues
o Time balance
o Family and emotional balance
o Mental balance
o Energy balance
o Making a life
Appendices
A. Best Ways to Travel
o Planes
o Trains
o Water Travel
o Other Note-Worthy Travel Modes
B. Our Favorite Hotels and Restaurants in Our Favorite Cities
o New York
o London
o Paris
o Istanbul
o Dubai
o Bangkok
o Hong Kong
o Shanghai
o Tokyo
o Australia
o And elsewhere
C. Vacation Glory
o Omar
o Alan