The Guide to Getting Paid Weed Out Bad Paying Customers, Collect on Past Due Balances, and Avoid Bad Debt

Author: Michelle Dunn
Publisher: John Wiley & Sons
ISBN: 9781118011614
Published In: April 2011
Format: Hardback , 204 pages
Jurisdiction: International or US ? Disclaimer:
Countri(es) stated herein are used as reference only

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Contents
Author

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Give your business a successful credit and collections plan with this easy and clear guide

Over 100,000 businesses have slow or non-paying customers. Yet very few actually have a workable plan for claiming the missing revenue that results. This book gives you a complete solution and tool set to ensure your business maximizes its collections while maintaining an effective, profitable credit plan.

You'll discover how to set up an efficient in-house credit policy that not only lets you collect more debts, but also boost sales, increase cash flow, and grow profits. Step-by-step credit management instructions show you how to weed out bad-paying customers, add more good-paying customers, collect on past-due balances, avoid bad debt, and limit credit risk.

Contains all needed forms to set up and implement an effective credit policy
Author is a popular columnist for several newspapers and national magazines, and appears regularly in the media as a go-to authority on debt

Get Paid enables you to decide what matters most to your business when it comes to billing, payment terms, pricing, cash flow, and more, then set up the systems to meet these goals and increase profitability.

Foreword Harry A. Strausser III.

Preface.

Chapter 1 What Is Credit Management?

Chapter 2 How Credit Affects Business.

Chapter 3 Effective Payment Arrangements.

Chapter 4 Handling Customer Deductions.

Chapter 5 Debt Collection Calls.

Chapter 6 Using E-Mail in Collections.

Chapter 7 Using Social Media in Collections.

Chapter 8 Third Party Collection Services.

Chapter 9 Debt Collection Laws, Rules, and Regulations.

Conclusion.

About the Author.

Index.

Michelle Dunn is an internationally known expert on credit and collections. As a leading authority on debt collection to businesses everywhere, Michelle is a consultant and keynote speaker. She is founder and CEO of the American Credit and Collections Association and has worked in the industry for more than twenty years. She has been featured in Forbes, Entrepreneur, and SmartMoney, among other media outlets. Most recently, she was nominated for a Credit Excellence Award.