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The Handbook of Conflict Resolution: Theory and Practice, 3rd Edition

The Handbook of Conflict Resolution: Theory and Practice, 3rd Edition

  • Author:
  • Publisher: Jossey-Bass
  • ISBN: 9781118526866
  • Published In: April 2014
  • Format: Hardback , 1272 pages
  • Jurisdiction: International ? Disclaimer:
    Countri(es) stated herein are used as reference only

List Price: HKD 850.00

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  • Description 
  • Contents 
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    Praise for The Handbook of Conflict Resolution

    "This handbook is a classic. It helps connect the research of academia to the practical realities of peacemaking and peacebuilding like no other. It is both comprehensive and deeply informed on topics vital to the field like power, gender, cooperation, emotion, and trust. It now sits prominently on my bookshelf."
    —Leymah Gbowee, Nobel Peace Prize Laureate

    "The Handbook of Conflict Resolution offers an astonishing array of insightful articles on theory and practice by leading scholars and practitioners. Students, professors, and professionals alike can learn a great deal from studying this Handbook."
    —William Ury, Director, Global Negotiation Project, Harvard University; coauthor, Getting to Yes and author, The Third Side

    "Morton Deutsch, Peter Coleman, and Eric Marcus put together a handbook that will be helpful to many. I hope the book will reach well beyond North America to contribute to the growing worldwide interest in the constructive resolution of conflict. This book offers instructive ways to make this commitment a reality."
    —George J. Mitchell, Former majority leader of the United States Senate; former chairman of the Peace Negotiations in Northern Ireland and the International Fact-Finding Committee on Violence in the Middle East; chairman of the board, Walt Disney Company; senior fellow at the School of International and Public Affairs, Columbia University

    "Let's be honest. This book is just too big to carry around in your hand. But that's because it is loaded with the most critical essays linking the theory and practice of conflict resolution. The Handbook of Conflict Resolution is heavy on content and should be a well-referenced resource on the desk of every mediator—as it is on mine."
    —Johnston Barkat, Assistant Secretary-General, Ombudsman and Mediation Services, United Nations

  • Preface xi

    Introduction xvii
    Morton Deutsch

    Part one: Interpersonal and Intergroup Processes 1

    1 Cooperation, Competition, and Conflict 3
    Morton Deutsch

    2 Justice and Conflict 29
    Morton Deutsch

    *3 A Delicate and Deliberate Journey toward Justice: Challenging Privilege: Building Structures of Solidarity 56
    Michelle Fine, Alexis Halkovic

    4 Constructive Controversy: The Value of Intellectual Opposition 76
    David W. Johnson, Roger T. Johnson, Dean Tjosvold

    5 Trust, Trust Development, and Trust Repair 104
    Roy J. Lewicki, Edward C. Tomlinson

    6 Power and Conflict 137
    Peter T. Coleman

    7 Communication and Conflict 168
    Robert M. Krauss, Ezequiel Morsella

    8 Language, Peace, and Conflict Resolution 182
    Francisco Gomes de Matos

    9 The PSDM Model: Integrating Problem Solving and Decision Making in Conflict Resolution 203
    Eben A. Weitzman, Patricia Flynn Weitzman

    10 Intergroup Conflict 230
    Ronald J. Fisher

    Part two: Intrapsychic and Intragroup Processes 253

    11 Judgmental Biases in Conflict Resolution and How to Overcome Them 255
    Leigh L. Thompson, Brian J. Lucas

    12 Emotion and Conflict: Why It Is Important to Understand How Emotions Affect Conflict and How Conflict Affects Emotions 283
    Evelin G. Lindner

    13 Self-Regulation in the Service of Conflict Resolution 310
    Walter Mischel, Aaron L. DeSmet, Ethan Kross

    *14 Group Decision Making in Conflict: From Groupthink to Polythink in the War in Iraq 331
    Alex Mintz, Carly Wayne

    Part three: Personal Differences 353

    *15 Natural-Born Peacemakers? Gender and the Resolution of Conflict 355
    Mara Olekalns

    16 Resolving Intractable Intergroup Conflicts: The Role of Implicit Theories about Groups 384
    Eran Halperin, James J. Gross, Carol S. Dweck

    17 Personality and Conflict 400
    Sandra V. Sandy, Susan K. Boardman, Morton Deutsch

    18 The Development of Conflict Resolution Skills: Preschool to Adulthood 430
    Sandra V. Sandy

    Part four: Creativity and Change 465

    19 Creativity and Conflict Resolution: The Role of Point of View 467
    Howard E. Gruber

    20 Some Guidelines for Developing a Creative Approach to Conflict 478
    Peter T. Coleman, Morton Deutsch

    21 Creativity in the Outcomes of Conflict 490
    Peter J. Carnevale

    22 Change and Conflict: Motivation, Resistance, and Commitment 513
    Eric C. Marcus

    23 Changing Minds: Persuasion in Negotiation and Conflict Resolution 533
    Alison Ledgerwood, Shannon P. Callahan, Shelly Chaiken

    24 Learning through Reflection on Experience: An Adult Learning Framework for How to Handle Conflict 558
    Victoria J. Marsick, Dorothy E. Weaver, Lyle Yorks

    Part five: Culture and Conflict 579

    *25 The Alchemy of Change: Cultural Fluency in Conflict Resolution 581
    Michelle LeBaron

    *26 Indigenous Lessons for Conflict Resolution 604
    Geneviève Souillac, Douglas P. Fry

    *27 Multiculturalism and Conflict 623
    Mekayla K. Castro, Peter T. Coleman

    28 Cooperative and Competitive Conflict in China 654
    Dean Tjosvold, Kwok Leung, David W. Johnson

    Part six: Difficult Conflicts 679

    29 Aggression and Violence: Causes and Correctives 681
    Wen Liu, Susan Opotow

    30 Intractable Conflict 708
    Peter T. Coleman

    *31 The Pragmatics of Peace with Justice: The Challenge of Integrating Mediation and Human Rights 745
    Eileen F. Babbitt

    *32 Terrorism: Negotiating at the Edge of the Abyss 764
    Guy Olivier Faure

    Part seven: Models of Practice 793

    *33 Negotiation 795
    Roy J. Lewicki, Edward C. Tomlinson

    34 The Mediation of Conflict: Context, Cognition, and Practice 817
    Kenneth Kressel

    35 Teaching Conflict Resolution Skills in a Workshop 849
    Susan W. Coleman, Yaron Prywes

    *36 Creating Constructive Communication through Dialogue 877
    Beth Fisher-Yoshida

    *37 An Empirically Based Approach to Couples’ Conflict 898
    John Gottman, Julie S. Gottman, Andy Greendorfer, Mirabai Wahbe

    38 Managing Conflict through Large Group Methods 921
    Barbara Benedict Bunker, Susan W. Coleman

    *39 Group Relations and Conflict Resolution 947
    Sarah J. Brazaitis

    *40 Reconciliation between Groups: Preventing (New) Violence and Improving Lives 971
    Ervin Staub

    *41 Social Networks, Social Media, and Conflict Resolution 998
    James D. Westaby, Nicholas Redding

    *42 Using Research Findings in Practice: From Knowledge Acquisition to Application 1023
    Daniel Druckman

    *43 Nonviolent Struggle: An Overview 1043
    Gene Sharp

    Part eight: Looking to the Future 1059

    44 A Framework for Thinking about Research on Conflict Resolution Initiatives 1061
    Morton Deutsch, Jennifer Goldman-Wetzler, Christine T. Chung

    45 Some Research Frontiers in the Study of Conflict and Its Resolution 1087
    Dean G. Pruitt, Katharina G. Kugler

    Concluding Overview 1111
    Peter T. Coleman, Eric C. Marcus

    About the Editors 1125

    About the Contributors 1129

    Name Index 1163

    Subject Index 1191

    Part nine: Domain Specific

    Chapters 46 through 56 are available exclusively as online downloads. 

    46 Gender Conflict in Marriage
    Janice M. Steil, Beth Turetsky

    *47 Conflict Resolution in Schools
    David W. Johnson, Roger T. Johnson

    48 Conflict in Organizations
    W. Warner Burke

    *49 Labor Relations and Conflict
    Christopher Honeyman

    *50 Alternative and Appropriate Dispute Resolution in Context: Formal, Informal, and Semiformal Legal Processes
    Carrie Menkel-Meadow

    *51 Police and Conflict Resolution: Some Observations
    Maria R. Volpe

    *52 Participatory Action Research, Conflict Resolution, and Communities
    Claudia E. Cohen, Rebecca Neshkes, Michelle Pryce-Screen, Elizabeth Hernandez, Micaela Linder, Megan Doherty-Baker

    53 Faith Matters: Religion as a Third Side for Peace
    Bridget Moix

    *54 Nongovernmental Organizations as a Vehicle for Collective Action
    Andrea Bartoli, Borislava Manojlovic, Mark Magellan

    *55 Managing Environmental Conflict
    Joshua Fisher

    *56 International Conflict Resolution: From Practice to Knowledge and Back Again
    Anthony Wanis-St. John, Suzanne Ghais

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