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The Pin Drop Principle

The Pin Drop Principle Captivate, Influence, and Communicate Better Using the Time-Tested Methods of Professional Performers

Author: David H. Lewis; G. Riley Mills
Publisher: John Wiley & Sons
ISBN: 9781118289198
Published In: May 2012
Format: Hardback , 256 pages
Jurisdiction: International or US ? Disclaimer:
Countri(es) stated herein are used as reference only

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Tap into the powerful techniques of professional actors and great communicators

The Pin Drop Principle is a step-by-step master class for anyone wishing to become a more confident and credible communicator. Lewis and Mills believe all business professionals ought to deliver their message in such an engaging way that one could literally hear a pin drop when they speak. The secret to doing so comes from an unusual world: professional acting. By activating "objective" and "intention"—the main tools of actors (and great communicators)—business people can give their messages meaning and relevance, so the recipients walk away knowing why the message is important and what is in it for them.

Empowers business professionals with performance-based delivery techniques—from storytelling to vocal dynamics—essential to becoming a great communicator
Written for anyone wishing to engage listeners, establish instant credibility, influence key decision makers, and create a positive lasting impression
Based on the Pinnacle Method, one of the most popular and groundbreaking communication skills training methods

The Pin Drop Principle is an accessible resource for anyone who routinely needs to present ideas to large or small groups, convey feedback effectively, conduct difficult conversations, and persuade others.

Introduction

Chapter 1: Understand the Secrets of Persuasion

Communicating with intention and objective

Chapter 2: Tell a Good Story

Using personal experiences to inspire and persuade

Chapter 3: Craft a Compelling Narrative

Building the framework to support your message

Chapter 4: Be Prepared

Managing nerves and controlling anxiety

Chapter 5: Project Confidence

Expressing Your intention nonverbally

Chapter 6: Say It Like You Mean It

Leveraging your voice to influence

Chapter 7: Listen to Understand

Maximizing comprehension and retention

Chapter 8: Think on Your Feet

Mastering impromptu communication in any situation

Chapter 9: Stay Focused and On Track

Handling tough questions and controlling your audience

Chapter 10: Assert Yourself

Getting buy-in, providing feedback and delivering difficult news

Conclusion

Glossary of Terms

Notes

Acknowledgments

About the Authors

Index

David Lewis and G. Riley Mills are cofounders of Pinnacle Performance Company, a global training firm that teaches the Pinnacle Method to thousands of professionals each year. Lewis is a former Fortune 500 executive, filmproducer, and screen actor. Mills is a regular speaker and award-winning writer with twenty years of professional acting experience.

“By bringing communication back to first principles, Lewis and Mills get beyond the tricks and traps and help you understand what really engages an audience.”
—Dylan Taylor, CEO, USA, Colliers International

“Lewis and Mills have beautifully captured their high-energy live performances and workshops in this extraordinary book. Read, enjoy, and allow The Pin Drop Principle to guide you to success!”
—Keith J. Evans, CEO, British Retail Consortium

“The Pin Drop Principle is a must-read for anyone who wants to dramatically enhance their ability to communicate.”
—Aarti Gupta, vice president, global head, learning and culture, Capgemini

“In a noisy world, communication with clear intent is critical to drive change. The Pin Drop Principle is a game changer.”
—Tom Schencker, director, sales training, Walgreens

“The Pin Drop Principle clearly, concisely, and convincingly shows you how to become a great communicator. A fast, fascinating, fun, and useful read.”
—Rob Nelson, entrepreneur and inventor, Big League Chew

“A great book. At the end of each chapter, I found myself cheering for the concepts and wishing I had been introduced to these ideas years ago!”
—Dan Hebel, former senior vice president, claims, Allstate Insurance Company

“Practical, straightforward, sane advice. Anyone who speaks will benefit from applying the concepts in The Pin Drop Principle to their communication.”
—Eloise Haverland, director, training and development, Fort Dearborn Company

“The techniques presented in The Pin Drop Principle have proven to be the most effective communication tools that I have acquired as a senior executive. I can only imagine how much more valuable they could be if I had been exposed to them twenty years ago.”
—Gregory J. Rizzo, former president and CEO, Spectra Energy Partners

“The Pin Drop Principle is essential for anyone wanting to improve presentation delivery.”
—Roshan Joseph, global head, learning and development, Virtusa Corporation

“This insightful book provides everything you need to know to move from being an average speaker to becoming a great speaker.”
—Brendan Noonan, senior vice president, learning and development, Emirates Airline Group